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Custom Service Executive

4 months ago

Mumbai, Maharashtra, India timesjobs Full time
Customer Service Executive - Service Delivery & Management

Date: 21 Feb 2024

Location:
Mumbai, India

Company:
Tata Communications

Broad outline of the Role

Has sufficient knowledge within Program Management to allow them to apply their knowledge efficiently and work productively with broad instruction Regularly participate in important projects or activities as a full contributing team member is able to proactively identify important issues or risks seeks the appropriate level of guidance and advice to ensure delivery of quality outcomes Operational role which is responsible for delivering results that have direct impact on the achievement of results within Program Management Works under direct supervision Able to identify problems and provide inputs to improve change or adapt existing methods and techniques drawing from personal experiences and feedback Actively acquires more complex skills techniques operating practices knowledge of abstract concepts in order to progress toward full proficiency in the field of specialization Has skills and knowledge that will allow them to adapt to effectively deal with unfamiliar issues challenges problems within their field of specialization

Education:
Engineering Graduate

Experience: 0-4 years

Purpose

Broad objective of the role

Size and Scope of Role

No. of direct reports
Total team size

Minimum qualification & experience

Graduate and/or equivalent experience.
0-4 Years experience

Other knowledge/skills

NIL
Key Responsibilities
Technical Competencies
Knowledge / Skills

Communication Skills

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Consulting, Service Manager, Engineer, Manager, Program Manager, Service, Customer Service, Engineering, Management