Sales Operations Manager I

3 weeks ago


Pune, Maharashtra, India Avaya Full time
About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits.

Avaya contact center and communications solutions help power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there's no limit to the experiences Avaya customers can create.

The richness of Avaya's global team diversity is our greatest strength, and we are committed to being a workplace where authenticity and individuality are celebrated and different perspectives are embraced. Learn more at

Job Information

Job Code:

Job Family: Sales Support

Job Function: Operations Support

Short Description

Provides operational support in the sales channel to support sales associates and managers in their revenue generation activities. Responsible for implementing and/or managing new initiatives and business processes/opportunities that may involve coordination between the sales channel and other organizations, such as Marketing, Product Management, Business Services, and IT. Responsibilities may include, but are not limited to, the following: sales process support (orders, escalations, resources); sales reports and analysis (budget, results, etc.); revenue recognition support (reporting, etc.); and other general operations management activities. Work is performed with minimal direction and reviewed by senior management. Provides resolutions to a diverse range of complex problems. This job may or may not have supervisory responsibility.

Experience
5 - 8 Years of ExperienceEducation
Bachelor degree or equivalent experiencePreferred Certifications
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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at ) and applicable Privacy Statement relevant to this job posting (accessible at ).


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