Team Leader MUM Domestic Job Details Foundever

3 days ago


Mumbai, Maharashtra, India timesjobs Full time
## :
Team Leader - MUM Domestic

Req ID#: 385550

Location: Mumbai, India, IN, 400072

### Job Summary

Position: Team Leader

  • Operations Ecommerce Process
#### Roles and Responsibilities:

  • 6 Days with 1 Week Off (Rotational Shift with Rotational Off)
Shift Timings: 6am to 10 pm

  • Should exhibit People Management Skills.
  • Should be aware of the various Operations and Client Metrics.
  • Strong analytical, solving skills with strong MS Excel skills.
  • Needs to have the drive to achieve given targets.
  • Process adherence (Check, analyze, Control & Improvement).
  • Drive & adhere to Policies & Procedures.
  • Should be well versed in coaching & providing feedback.
  • Basic exposure to Excel.
### Primary Job Responsibilities

Position: Team Leader

Education: HSC

Experience: Minimum 1 year of experience as a TL

Process: International (International Process only should apply)

Background: BPO Experience

Shift Window: 24 x 7

Weekoffs: Any 2 days in a week

Experience Target: Experience in handling team; have managed clients; hands-on Excel and people management skills

Skills: Good communication skills; Excel knowledge; People management; Leadership skills; Quick Learner; Adaptability, handled attrition & shrinkage

Notice Period: Minimum 30 days or immediate

### Skills/Knowledge/Abilities

  • Education
  • Experience Target
  • Specialized Certifications
### Job Segment:
Manager, BPO, Management, Operations

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