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Team Leader MUM Domestic Job Details Foundever
3 days ago
Team Leader - MUM Domestic
Req ID#: 385550
Location: Mumbai, India, IN, 400072
### Job Summary
Position: Team Leader
- Operations Ecommerce Process
- 6 Days with 1 Week Off (Rotational Shift with Rotational Off)
- Should exhibit People Management Skills.
- Should be aware of the various Operations and Client Metrics.
- Strong analytical, solving skills with strong MS Excel skills.
- Needs to have the drive to achieve given targets.
- Process adherence (Check, analyze, Control & Improvement).
- Drive & adhere to Policies & Procedures.
- Should be well versed in coaching & providing feedback.
- Basic exposure to Excel.
Position: Team Leader
Education: HSC
Experience: Minimum 1 year of experience as a TL
Process: International (International Process only should apply)
Background: BPO Experience
Shift Window: 24 x 7
Weekoffs: Any 2 days in a week
Experience Target: Experience in handling team; have managed clients; hands-on Excel and people management skills
Skills: Good communication skills; Excel knowledge; People management; Leadership skills; Quick Learner; Adaptability, handled attrition & shrinkage
Notice Period: Minimum 30 days or immediate
### Skills/Knowledge/Abilities
- Education
- Experience Target
- Specialized Certifications
Manager, BPO, Management, Operations
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