Program Manager

3 weeks ago


Chennai, Tamil Nadu, India Cognizant Technology Solutions Full time

Primary Skills:



Program Management

Level - AD



Key Responsibilities:

· Establishes, executes, and oversees program governance (i.e., stakeholder management, communication ceremonies, benefits management, change management, scope management).

· Establishes, executes, and oversees delivery estimation and planning (team resource and timeline) across Cognizant organization (pursuit through sprints/PIs)

· Ensures tracking/measurement and progress against established measures and metrics (e.g., bid vs did, SLA, and any other operational or contractual measures)

· Provides insights on improvements while ensuring adherence to operational best practices

· Drives optimal business value though scope management, change management, and communication ceremonies.

· Supports pursuits (and/or runs them as programs) as required

· Collaborates with Commercial/Account Team to grow the business by identifying and defining business value opportunities for the client

· Establishes and builds relationships with client and other stakeholders for the program

· Leads team by supporting and driving career growth, personal/team development, well-being, diversity, and inclusion

· Leads and personally contributes to the continuous improvement of the program management community (i.e., best practices, networking, standards, training, tools)

· Owns the "activation" (or instantiation) for the MSA and SOW by knowing and monitoring compliance and adherence to these terms and their intent

Required Qualifications:

· 12 plus years in strategy, operations, process consulting, stakeholder management, project/ program delivery within legacy modernization or digital transformations

· Project/Program training and certifications (PMI/SAFe 5.0/Prince II)

· Experience in delivering complex programs involving teams across multiple geographies; team size of 100+

· Experience in senior stakeholder management, communication, and relationship

· Experience being part of deal solutioning and identifying relevant risks

· Can present solutions from the Program Management standpoint

· Experience in managing client stakeholders across IT, VMO, and business

· Adept with multicultural; multi-geo working teams and stakeholders

· Experience in contract management

· Program delivery experience involving 3 or more service lines

· Experience in delivering Transformational commitment, productivity goals, offshoring commitment

· Experience in delivering domain capability services or niche technology capabilities or new technologies to the market

· Experience in leading/managing structured deals, takeover/acquisition, or divesture programs

Required Education: MBA or Master's degree strongly preferred; Bachelor's degree required


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