Convosight - Sales Operations Role (4-6 yrs)

3 weeks ago


Gurgaon, Haryana, India iimjobs Full time

Responsibilities:

  • Support sales team members with daytoday operational activities, including sales order processing, contract management, and customer inquiries.
  • Manage sales data and systems, including CRM (Customer Relationship Management) software, to ensure accurate and uptodate information.
  • Generate and analyze sales reports and dashboards to track performance metrics, identify trends, and provide insights to sales leadership.
  • Assist in territory planning, quota setting, and sales forecasting processes to ensure alignment with business objectives.
  • Coordinate sales training and onboarding activities for new hires, including sales process training, product/service training, and CRM training.
  • Collaborate with marketing teams to develop sales collateral, presentations, and marketing materials to support sales initiatives.
  • Manage sales incentive programs, including commissions, bonuses, and SPIFFs (Sales Performance Incentive Fund), and ensure timely and accurate payouts.
  • Assist in the development and implementation of sales processes, policies, and procedures to improve efficiency and effectiveness.
  • Support sales enablement initiatives, including sales tool development, content management, and sales playbook creation.
  • Stay current with industry trends, best practices, and technologies related to sales operations, and proactively recommend improvements to our sales processes and systems.


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