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Customer Support

2 months ago

Bengaluru, Karnataka, India timesjobs Full time

In this role, you will:


You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.

You will also be responsible for closing the fault and complaints within SLA's. You will be working as a part of IT Help desk team assisting in application related technical issues.

You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email,web tickets & remote support.

White Horse Manpower Consultancy P Ltd. #12 Office156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Road, (Exit of Commercial Street)

Bangalore Ph:
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