Current jobs related to Cloud Support Engineer - Bengaluru, Karnataka - timesjobs
-
Cloud Support Engineer
2 weeks ago
Bengaluru, Karnataka, India AWS India - Karnataka Full timeAbout the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team in AWS India - Karnataka. As a Cloud Support Engineer, you will be responsible for providing exceptional customer support and technical expertise to our clients.Key ResponsibilitiesProvide technical support and troubleshooting for cloud-based applications and...
-
Cloud Support Engineer
2 weeks ago
Bengaluru, Karnataka, India AWS India - Karnataka Full timeAbout the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at AWS India - Karnataka. As a Cloud Support Engineer, you will be responsible for providing exceptional support to our customers, helping them to get the most out of our cloud products and services.Key ResponsibilitiesLearn and use groundbreaking technologies to provide...
-
Cloud Support Engineer
2 weeks ago
Bengaluru, Karnataka, India AWS India - Karnataka Full timeAbout the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at AWS India - Karnataka. As a Cloud Support Engineer, you will be responsible for providing exceptional support to our customers, helping them to get the most out of our cloud products and services.Key ResponsibilitiesLearn and use groundbreaking technologies to provide...
-
Cloud Support Engineer
2 weeks ago
Bengaluru, Karnataka, India Arrow Electronics India Private Limited Full timeAbout the Role:Arrow Electronics India Private Limited is seeking a skilled Cloud Support Engineer to join our 24x7 Channel Support team. As a Cloud Support Engineer, you will provide best-in-class level 1 and 2 technical support to Arrow's partners, utilizing your expertise in Cloud and Microsoft products and technology, including Azure, Office 365, and...
-
Cloud Support Engineer
2 weeks ago
Bengaluru, Karnataka, India AWS India - Karnataka Full timeAbout the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at AWS India - Karnataka. As a Cloud Support Engineer, you will be responsible for providing technical support to our customers, helping them to troubleshoot and resolve issues related to our cloud services.Key ResponsibilitiesProvide technical support to customers via...
-
Cloud Support Engineer
2 weeks ago
Bengaluru, Karnataka, India AWS India - Karnataka Full timeAbout the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at AWS India - Karnataka. As a Cloud Support Engineer, you will be responsible for providing exceptional support to our customers, helping them to get the most out of our cloud services.Key ResponsibilitiesProvide technical support to customers via phone, email, and chat...
-
Cloud Support Engineer
5 days ago
Bengaluru, Karnataka, India AWS India - Karnataka Full timeAbout the RoleAs a Cloud Support Engineer at AWS India - Karnataka, you will be at the forefront of delivering exceptional customer support for our cloud-based services. Your primary responsibility will be to act as a Cloud Ambassador, arming our customers with the necessary tools and tactics to get the most out of their cloud investment.Key...
-
Cloud Support Engineer
2 weeks ago
Bengaluru, Karnataka, India Arrow Electronics India Private Limited Full timeAbout the Role:Arrow Electronics India Private Limited is seeking a highly skilled Cloud Support Engineer to join our 24x7 Channel Support team. As a Cloud Support Engineer, you will be responsible for providing best-in-class level 1 and 2 technical support to Arrow's partners.Key Responsibilities:Experience with Cloud and Microsoft products and technology,...
-
Cloud Support Engineer
2 weeks ago
Bengaluru, Karnataka, India AWS India - Karnataka Full timeAbout the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at AWS India - Karnataka. As a Cloud Support Engineer, you will be responsible for providing technical support to our customers, troubleshooting complex issues, and collaborating with cross-functional teams to resolve customer issues.Key ResponsibilitiesProvide technical...
-
Cloud Support Engineer
1 week ago
Bengaluru, Karnataka, India Arrow Electronics India Private Limited Full timeAbout the Role:Arrow Electronics India Private Limited is seeking a skilled Cloud Support Engineer to join our 24x7 Channel Support team. As a Cloud Support Engineer, you will be responsible for providing best-in-class level 1 and 2 technical support to Arrow's partners.Key Responsibilities:Experience with Cloud and Microsoft products and technology, Azure,...
-
Cloud Support Engineer
5 days ago
Bengaluru, Karnataka, India Arrow Electronics India Private Limited Full timeAbout the Role:Arrow Electronics India Private Limited is seeking a skilled Cloud Support Engineer to join our 24x7 Channel Support team. As a Cloud Support Engineer, you will be responsible for providing best-in-class level 1 and 2 technical support to our partners.Key Responsibilities:Experience with Cloud and Microsoft products and technology, including...
-
Cloud Support Engineer
5 days ago
Bengaluru, Karnataka, India AWS India - Karnataka Full timeAbout the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at AWS India - Karnataka. As a Cloud Support Engineer, you will be responsible for providing technical support to our customers, troubleshooting complex issues, and collaborating with cross-functional teams to resolve customer issues.Key ResponsibilitiesProvide technical...
-
Senior Cloud Engineer
2 weeks ago
Bengaluru, Karnataka, India Cloud Software Group Full timeAs a Senior Cloud Engineer at Cloud Software Group, you will play a key role in ensuring the quality and reliability of our cloud-based products. With a strong background in testing and automation, you will work closely with our development team to identify and address problems that impact our customers.Key Responsibilities:Design and implement automated...
-
Cloud Raptor Java Software Engineer
2 weeks ago
Bengaluru, Karnataka, India Cloud Raptor Full timeAbout UsCloud Raptor is a dynamic and innovative Cloud Service advisory partner, driven by a passion for delivering exceptional customer experiences. With a strong foundation in global consulting, we focus on bringing cutting-edge Cloud Solutions that exceed expectations.Job Title: Java Software EngineerWe are seeking a highly skilled Java Software Engineer...
-
Cloud Support Engineer
1 week ago
Bengaluru, Karnataka, India Amazon Web Services India Private Limited Full timeAbout the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at Amazon Web Services India Private Limited. As a Cloud Support Engineer, you will be responsible for providing exceptional support to our customers, troubleshooting complex technical issues, and collaborating with internal teams to resolve customer concerns.Key...
-
Cloud Support Engineer
1 week ago
Bengaluru, Karnataka, India AWS India - Karnataka Full timeAbout the RoleAs a Cloud Support Engineer at AWS India - Karnataka, you will be at the forefront of delivering exceptional customer support for our cloud-based services. Your primary responsibility will be to act as a 'Cloud Ambassador' across all cloud products, arming our customers with the necessary tools and tactics to get the most out of their product...
-
Cloud Raptor Java Software Engineer
2 weeks ago
Bengaluru, Karnataka, India Cloud Raptor Full timeAbout UsCloud Raptor is a dynamic and innovative Cloud Service advisory partner, driven by a passion for delivering exceptional customer experiences. With a strong focus on cloud solutions and a commitment to excellence, we strive to make a meaningful impact on our clients' businesses.Job TitleWe are seeking a highly skilled Java Software Engineer to join...
-
Senior Cloud Software Engineer
2 weeks ago
Bengaluru, Karnataka, India Cloud Software Group Full timeAs a Cloud Software Engineer at Cloud Software Group, you will play a key role in ensuring the quality and reliability of our cloud-based products. With a strong background in testing and automation, you will work closely with our development teams to identify and address issues, and implement solutions to improve our services.Key Responsibilities:Work with...
-
Cloud Engineer
2 weeks ago
Bengaluru, Karnataka, India AWS India - Karnataka - D11 Full timeAbout the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at AWS India - Karnataka - D11. As a Cloud Support Engineer, you will be responsible for providing exceptional technical support to our customers, helping them to get the most out of our cloud services.Key ResponsibilitiesProvide technical support to customers via various...
-
Cloud Support Engineer
1 week ago
Bengaluru, Karnataka, India AWS India - Karnataka Full timeAbout the RoleAs a Cloud Support Engineer at AWS India - Karnataka, you will be at the forefront of providing exceptional support to our customers. You will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with the required tools and tactics to get the most out of their Product and Support investment.Key ResponsibilitiesEvery...
Cloud Support Engineer
2 months ago
Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve.
We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.
Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St.
Louis, Bangalore, London, Melbourne, Taipei, and Tokyo.Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork.
From catered lunches and office celebrations to employee recognition events (pre and hopefully post-Covid) and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive.
Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter.About the Position
Netskopes customers include some of the largest Fortune 500 companies that demand best in class customer support. You will be the primary point of contact for dealing with top-class IT administrators.
Job Requirements:
Be the primary point of contact for all support and escalations tickets
Be intuitive and inventive by providing solutions and workarounds for customers
Work with Customers, Sales Engineers, Customer Success to report issues to Engineering Team
Regularly communicate status update to Customers
Receive functional, performance and security issues from Customers and promptly follow-up with Engineering and DevOPS
Self-starter with ability to multi-task in a high-pressure, fast-paced, fast growth environment
Write technical notes, application notes, case studies, knowledge base entries, and solutions for the Support Portal
Follow published SLA for turning requests around in a timely manner
Job Requirements:
6 years of experience in supporting large enterprise customers
Strong TCP/IP knowledge
Excellent knowledge and prior experience supporting network security technologies such as: Proxies, NG Firewalls, SSL/IPSec, VPNs, SSO
Familiarity with DLP and Encryption gateways.
Demonstrable experience with systems installation, configuration and administration of UNIX/Linux and Windows based systems (prior Active Directory/LDAP experience desirable)
Expert in troubleshooting various scenarios and systems by using knowledge of common tools (tcpdump) and protocols (TCP/IP, NTP, DNS, DHCP, etc.).
Familiarity with cloud apps and servicesStrong empathy for customers AND passion for revenue and growth
Excellent Communications and Interpersonal Skills required, with a passion for the Cloud and related new technologies.
Prior experience working with Zendesk or other support portal tools
Education
Bachelors or Masters degree preferred
#LI-AG2
Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment.
Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.
Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.
