Cloud Support Engineer
3 weeks ago
About the Role
We are seeking a highly skilled Cloud Support Engineer to join our team at AWS India - Karnataka. As a Cloud Support Engineer, you will be responsible for providing technical support to our customers, troubleshooting complex issues, and collaborating with cross-functional teams to resolve customer issues.
Key Responsibilities
- Provide technical support to customers via phone, email, and chat
- Troubleshoot complex technical issues and collaborate with cross-functional teams to resolve customer issues
- Develop and maintain technical knowledge of AWS services and products
- Collaborate with sales teams to identify and resolve customer issues
- Participate in on-call rotations to provide 24/7 support to customers
Requirements
- Bachelor's degree in Computer Science or related field
- 2+ years of experience in cloud computing, network security, and operating system support
- Experience with AWS services and products
- Excellent communication and problem-solving skills
What We Offer
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Access to cutting-edge technology and tools
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
About AWS India - Karnataka
AWS India - Karnataka is a leading provider of cloud computing services in India. We are committed to delivering high-quality services to our customers and providing a collaborative and dynamic work environment for our employees.
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