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Program Manager, External Fulfillment
4 months ago
This is a Program Management role to run complex and cross functional supply chain projects. This role is a part of the centralized supply chain planning function at Amazon India. The role is very much like an internal consulting role where the incumbent will drive large high impact projects in supply chain. These projects will typically involve designing and building complex new processes, driving technology solutions, driving large cost reduction or speed improvement initiatives, launching exciting new supply chain models.
The incumbent will be own the following -
1) Responsible for working with Operations, Finance, Supply chain execution, transportation and other Amazon teams to identify pain points and scope out large high impact projects
2) Responsible for driving cost benefit analysis and go/no-go decisions on various initiatives
3) Once a go decision is made, the program manager will work to evolve a plan and timeline for execution.
4) The program manager will develop a roadmap and metrics to measure progress of the initiative they own. They will also own writing reports that detail the progress to leadership on a frequent basis
5) Liaise across functions to drive their project and help clear issues and bottlenecks.
6) Work with technology teams to scope out and drive any tech changes that are needed
Above all, we expect program managers to be single threaded owners for their initiatives. This is a high ownership position where you directly control your destiny.
Program Managers will be measured on the impact of their project. Depending on the project, clear financial or other impact goals will be set forth. It is the program manager's responsibility to ensure they drive the program towards achieving those goals.
Basic Qualifications
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
