Inside Sales Representative
4 days ago
Job Title:
Inside Sales Representative
Location:
Pune, India
Description
Inside Sales Representative
Pune, UK
About Optimas:
Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world.
This allows us to adapt with our customers and partners as needs evolve, leveraging our footprint to remain at your side while providing a highly personalized level of service and support no matter where you find yourself around the globe.
To learn more, please visit our website.Position Overview
Optimas is looking for a friendly, patient, and empathetic Inside Sales Representative, to provide best-in-class service to our customers in a multi-location global distribution environment.
Outstanding collaboration with other members of sales, supply chain, and operations support teams is critical to achieving objectives.Growth and new business should be a priority in this role and it is key to work with the relevant teams to achieve wins.
Principal ActivitiesMaintain strong customer relationships
Meet and/or exceed service expectations and initiatives of the business
Partner with supply chain to address urgent customer needs
Adhere and perform to the customer service representative key performance indicator
Adhere to and embrace the THREAD values of Optimas
Adhere to and embrace the Customer Service best practice disciplines
Demonstrating proficiency in delivering the Optimas total value proposition to the customer and at all levels inside the customer
Ensure customer satisfaction and all sales are profitable and in line with or better than budgeted expectations
Developing, engaging and maintaining cross-functional teamwork and driving communication between Optimas support teams
Closely manage and update Open Order Book
Key Responsibilities
Continuous communication with customers via phone and email
Strong proactive nature towards driving new growth opportunities
Making outbound phone calls to assigned customers to explore new business opportunities
Responsible for all system transactions to service customers
Generating sales leads by suggesting information about other products and services
Manage customer order books
Key Competencies
The ideal candidate must have the following competencies:
Results driven
Strategic Vision
Embrace change
Collaboration and Influence
Entrepreneurial spirit
Customer value and Market focus
Strong commercial mentality, with the ability to negotiate with customers
Skills and Qualifications
Excellent Communication skills fluent verbal and written
Friendly, patient, and empathetic
Continuous improvement
Attention to detail
Positive attitude
Problem-solving
Excellent organizational skills
Computer Literate MS Office to include Word and Excel
Excellent time management
Excellent Team working
Strong negotiation skills
Commercially minded
This is an exciting opportunity for career development within a customer-focused role. If you are enthusiastic, energetic, and driven, this is the role for you
Optimas OE Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
In addition to federal law requirements, Optimas OE Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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