Inside Sales Executive

2 weeks ago

Pune, Maharashtra, India timesjobs Full time


We are looking to employ an enthusiastic, well-spoken, and customer-oriented Inside Sales Executive to generate quality leads as well as follow up on inbound email and telephone inquiries.

The Inside Sales Executive's responsibilities include developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process also updating the CRM system on a regular basis, upselling and cross-selling to existing customers.

You should be able to close sales and meet targets. You should also be able to conduct research on market trends and competitors' services.

To be successful as an Inside Sales Executive, you should be persuasive and committed to achieving sales goals.

Ultimately, a top-performing Inside Sales Executive should be able to demonstrate strong negotiation, communication, and customer service skills at all times.


Job Description:


Actively sourcing NEW SALES opportunities through cold-calling and emailing, making outbound calls to potential customers, and following up on leads.

Closing SALES AND ACHIEVING SALES TARGETS.
Understanding customers' needs and identifying SALES OPPORTUNITIES. Creating a SALES PIPELINE to accurately reflect the relative placement of sales prospects in the purchasing process.
Following up on SALES INQUIRIES that are made by potential customers through website chats, emails, and inbound calls. Answering potential customers' questions and sending additional information per email.
Setting up FACE-TO-FACE MEETINGS between potential customers and Outside Sales Representatives.
Creating and maintaining a database of current and potential customers. Updating the SALES CRM SYSTEM on a regular basis.
End-to-end client onboarding from SALES PRESENTATION to negotiation, final closer, handling account to execution team.
Utilizing virtual meetings to build relationships with new customers.
Advising customers on suitable service selection based on their needs and specifications.
Developing in-depth knowledge of service features and benefits.

Desired Candidate Profile:
Good command of English (both written and verbal). Strong communication and IT fluency.
The ability to handle pressure and meet deadlines, creative talents, and the ability to solve tough problems.
Enthusiastic and confident communicator with a great phone personality and active listening skills.
Need to be self-motivated and consistently perform at a high level.
In-depth knowledge of the digital marketing industry and its current events.
Skill in prioritizing and triaging obligations & attention to detail.
Excellent time management and organizational skills.

Must Qualification:
BACHELOR'S DEGREE in Business Administration or Management, Marketing, or related field is preferred.

Min TWO YEARS OF EXPERIENCE in an outbound call center or a related sales position preferred with the ability to achieve targets.

Proficiency in all Microsoft Office applications and Customer Relationship Management (CRM) software.
Proven SALES EXPERIENCE & EXCEPTIONAL CUSTOMER SERVICE SKILLS.
Excellent negotiation and consultative SALES SKILLS along with Strong analytical and problem-solving skills.
Effective communication skills (English, Hindi & Marathi).
Good organizational skills and the ability to multitask.
Excellent phone and cold calling skills.
Exceptional customer service skills.
Strong listening and sales skills.

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