Assistant Manager, Facilities

4 weeks ago

Bengaluru, Karnataka, India WeWork India Full time

About us

WeWork is a global platform for creators, providing hundreds of thousands of members around the world with space, community and services that enable them to do what they love and create their life's work.

WeWork India, is run by the Indian real estate conglomerate, Embassy Group and commenced operations in 2017. Currently, it has over 62,000 members and 43 locations and six cities in India - Bengaluru, Mumbai, Gurugram, Noida, Hyderabad, and Pune. Its portfolio comprises small and medium enterprises, start-ups, large businesses, freelancers, etc. Our mission is empowering tomorrow's world of work.

Flexibility is paramount in today's workforce and the WeWork India team is laser-focused on fuelling growth opportunities and fortifying its position as the leading flexible workspace brand with customisable and innovative solutions for all businesses. In October, WeWork India made its first investment in Bengaluru-based conferencing and collaboration platform, Zoapi. Founded in 2019, Zoapi is a unified conferencing and collaboration solution provider for enterprise companies, coworking spaces, and education centres.

WeWork India's latest brand campaign 'Great Inspires Great', showcases the breadth of products at WeWork India which makes it the ideal end-to-end workspace solutions provider in a hybrid and flexible world. WeWork's products include digital offerings like On-demand, All Access, Managed Office by WeWork, and its space as a service portfolio consisting of private offices, custom build offices, and conference rooms, among others.

WeWork India is the country's leading flexible workspace provider that offers a personalised experience to different types of professionals with varied needs through its innovative and customised offerings. WeWork India is home to a community of diverse set of people – from innovators to visionaries to dreamers and go-getters, making it a space where people meet and inspire each other to achieve greater heights of success. You can learn more about our team and organisation here. Read more about our culture code to understand how we do things.

About the role

The role of assistant manager, facilities falls under the purview of the operations team at WeWork India. The key features of the stated role are to manage effective operation and maintenance of buildings and controlling of OPEX along with managing the facilities of the building.

Roles and responsibilities

First point of escalation management & incident management for any building emergencies.Drive, collaborate, and work closely with FM partners for service delivery.Supervise and manage soft services providers like housekeeping, pest control, landscaping etc. to ensure high-quality service delivery.Opex & Capex budget management of portfolio assigned.Execution of business-approved capex project large-scale maintenance projects.Identifying potential opportunities for cost savings with innovation & efficiency improvement.Risk assessment identification & mitigation with FM partner, LL, & WW stakeholdersBusiness continuity planning and 100% business uptime with necessary proactive steps.Ensuring 100% fire and life safety process & statutory compliances.Operational excellence with implementation and evaluation of the new and existing processes.Perform quarterly critical audits and closures of gaps as identified.LL lease management for ensuring maintenance deliverables as per lease.Review and approve R&M requests, monthly cost sheets in SAP.Conducting due diligence from newly identified buildings & collaborating with LL, and WW stakeholders for resolution.Reviewing all MEP DBRs in the concept stage and sharing inputs impacting business or member experience.Conducting building walkthroughs as per pre-opening schedule, operational snagging, snag list completion & handover.Client management to ensure timely deliverables as per MSA.Conduct regular site inspections and audits to identify areas requiring attention and preventive maintenanceAct as the liaison between multiple teams for any escalated issues and work towards resolution.Solve escalated (level 2) maintenance requests submitted via the ticketing systemWeekly review of the salesforce data reports to Drive SLAs more than 90%Identify and act on facilities' categories with recurring SLAs below 95%Ensure vendor partners meet KPI targets within the portfolio set by operations leadershipClient management to ensure timely deliverables as per MSA.Assist the Facilities Manager with special projects and initiatives as needed.Coordinate with other departments like administration, projects, procurement etc. as required.Address and resolve member/internal stakeholders queries and complaints in a timely manner.Supervise and mentor the facilities site team, including supervisors and technicians.Manage vendor contracts and performance for outsourced soft services.Optimize labor scheduling and staffing levels based on demand fluctuations.Maintain adequate inventory of cleaning supplies, tools and equipment.Prepare operational reports, analyze metrics and identify areas for improvement.Manage soft services budgets, track expenses against budget and explore cost optimization.

Experience and qualifications

Bachelor's degree in Engineering/hospitality or related field8-10 years of experience managing multiple buildings with base building infrastructure in workplace services / IFM / FM.Prior experience managing both hard services and soft services deliveryGood understanding of building operations, utilities, safety systems, HVAC etc.Knowledge of statutory compliance, building codes, statutory permissions, etc.Experience in managing multiple buildings, business continuity, risk assessment, incident management.Experience in coordinating with the real estate and projects team for building handover.Experience in implementing Six Sigma, OHSAS or ISO standards will be an added advantage.Experience liaising with local authorities, vendor management and contract management.Experience in managing OPEX, CAPEX and cost control.Experience in managing building critical infrastructure.Experience in reviewing MEP DBR with assessment of operational impacts.Familiarity with facilities software/systems for work orders, preventive maintenance etc.Strong supervisory and team management skillsExcellent communication and customer service skills Problem-solving abilities and attention to detail

Equal Opportunity Employer

WeWork India is an Equal Opportunity and Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for our employees and members. Employment decisions are made without regard to race, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status or other characteristics protected by law.

We expect all employees to embody our values and all aspects of employment including the decisions to hire and promote, are based on merit, competence, performance and business needs.

Our total rewards philosophy is aimed at providing compensation that is competitive, performance linked and helps us attract and retain the talent we need to drive our business forward and serve our members. As part of WeWork India, our commitment to you is that you'll be surrounded by career opportunities in a culture that fosters collaboration, flexibility and inclusion.

  • Assistant Facility Manager

    2 weeks ago

    Bengaluru, Karnataka, India JLL Full time

    Assistant Manager, Engineering Job type Full time Reporting Manager Facility Manager No of staff manned Executive/ Sr Executive Engineer Staffs JOB PROFILE (E - Essential Qualification (E) BE/ BTECH/ Diploma Overall Experience 6 -8 years Industry Facility , IT Industry Experience Minimum 6 years Technical Skills (E) M&E Related...

  • Assistant Facilities Manager

    2 weeks ago

    Bengaluru, Karnataka, India JLL Full time

    Assistant Facilities Manager Work Dynamics What this job involves: Putting safety in your hands First things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all preparations needed for meetings and conferences with...

  • Facility Manager

    2 weeks ago

    Bengaluru, Karnataka, India JLL Full time

    Manager, Facilities Job type Full time Reporting Manager City Manager / Operations Manager No of staff managed FM Staff & Engineering Staff & Transport (dotted line) JOB PROFILE (E - Essential) Qualification (E) Any Graduation (MBA Preferred) Overall Experience 8 – 10 years Industry Type FM Services, IT, Hotel Industry Experience 8...

  • Assistant Facilities Manager

    2 weeks ago

    Bengaluru, Karnataka, India JLL Full time

    Assistant Facilities Manager Work Dynamics What this job involves: Leading on-site operations Are you a pro at leading teams in an exciting and fast paced environment? Passionate about providing state of the art operations in beautiful office space? You'll be ready to implement building management procedures and monitor performance measures...

  • Facilities Manager

    2 weeks ago

    Bengaluru, Karnataka, India JLL Full time

    Facilities Manager Work Dynamics What this job involves: Executing flawless FM Operations To be the single point of contact and responsible for facilities management, assisting the Account Manager and the Client Workplace team with the delivery of quality facility management services Facility Manager is accountable for the achievement of...

  • Assistant Facilities Manager

    2 weeks ago

    Bengaluru, Karnataka, India JLL Full time

    Builds and Manages High Performing Teams Position Goals • Monitor and maintain all M&E related equipment's including Electrical systems, UPS, Invertors, HVAC, Precision A/C, Fire Fighting, Plumbing, Carpentry etc. • To provide administrative support to the Facilities Management team • To ensure timely and accurate completion of FM reports. •...

  • Facilities Manager

    2 weeks ago

    Bengaluru, Karnataka, India PeopleLogic Full time

    About the CustomerCompany is provides technology by means of a unique IT-as-a-Service model, offering end-to-end business solutionsAbout the RoleDesignation :Facilities ManagerWork Location: BangaloreWork Experience: 10 + Years of experienceJob RequirementsExperience range 10 + YearsEnsure trouble-free operation by managing calibration and maintenance...

  • Facilities Manager

    2 weeks ago

    Bengaluru, Karnataka, India PeopleLogic Full time

    About the CustomerCompany is provides technology by means of a unique IT-as-a-Service model, offering end-to-end business solutions.About the RoleDesignation :Facilities ManagerWork Location:BangaloreWork Experience:10 + Years of experienceJob RequirementsExperience range 10 + YearsEnsure trouble-free operation by managing calibration and maintenance...

  • Facilities Manager

    2 weeks ago

    Bengaluru, Karnataka, India PeopleLogic Full time

    About the Customer Company is provides technology by means of a unique IT-as-a-Service model, offering end-to-end business solutions. About the Role Designation : Facilities Manager Work Location: Bangalore Work Experience: 10 + Years of experience Job Requirements Experience range 10 + Years Ensure trouble-free operation by managing calibration and...

  • Facility Manager

    2 weeks ago

    Bengaluru, Karnataka, India JLL Full time

    Facilities Manager (Female) Corporate Solutions What's your ambition? Is it a big goal or small steps? Professional or personal? We'd like to know because at JLL, we make your ambitions our business. And if you have ambitions in Facilities, join us to be inspired by the best. What this job involves: The Facilities Manager will assist the Account...

  • Facility Associate

    2 weeks ago

    Bengaluru, Karnataka, India Unisys Full time

    We Believe in BetterWe are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision.Our associates are at the forefront of everything we do, driving our clients' successes while giving back to communities...

  • Facilities Manager

    2 weeks ago

    Bengaluru, Karnataka, India Alliance University Full time

    Key Responsibilities:Facility Operations:Supervise campus facilities to ensure they are clean, safe, and operational.Lead maintenance staff and coordinate with external contractors for repairs and upgrades.Establish preventive maintenance schedules for building systems.Safety and Compliance:Develop safety policies and emergency response plans.Conduct regular...

  • Facilities Manager

    2 weeks ago

    Bengaluru, Karnataka, India PW (PhysicsWallah) Full time

    HIRING FOR SENIOR ASSOCIATE FACILITY MANAGER ROLEEXPERIENCE 2-5 Years experience in IT/BPO/Studio EdTech industry.Should have good knowledge in Facility Management, electromechanically and soft services, Upkeep of The facility day to day operation, basic knowledge of SOP & policies pertaining to day to operation of equipment's and soft services, well versed...

  • Facility Manager

    2 weeks ago

    Bengaluru, Karnataka, India BHIVE Workspace Full time

    Position Title : Facility ManagerOverview: The Facility Manager is responsible for ensuring that the physical environment of the organization is safe, well-maintained, and optimally functional. This role involves overseeing the maintenance, security, and operations of the facilities, managing budgets, coordinating with vendors, and ensuring compliance with...

  • Facilities Manager

    2 weeks ago

    Bengaluru, Karnataka, India PW (PhysicsWallah) Full time

    HIRING FOR SENIOR ASSOCIATE - FACILITY MANAGER ROLEEXPERIENCE - 2-5 Years experience in IT/BPO/Studio EdTech industry.Should have good knowledge in Facility Management, electromechanically and soft services, Upkeep of The facility day to day operation , basic knowledge of SOP & policies pertaining to day to operation of equipment's and soft services , well...

  • Facility Manager

    2 weeks ago

    Bengaluru, Karnataka, India BHIVE Workspace Full time

    Position Title : Facility Manager Overview: The Facility Manager is responsible for ensuring that the physical environment of the organization is safe, well-maintained, and optimally functional. This role involves overseeing the maintenance, security, and operations of the facilities, managing budgets, coordinating with vendors, and ensuring compliance with...

  • Facilities Manager

    2 weeks ago

    Bengaluru, Karnataka, India JLL Full time

    POSITION GOALS To provide comprehensive facility, contract and procurement management with a focus on continuous improvement. To achieve financial and other KPIs agreed by the client and the Operations Manager. Delivery of services in accordance with the Client management agreement DUTIES AND RESPONSIBILITIES The Facilities Manager must be a...

  • Facilities Executive

    2 weeks ago

    Bengaluru, Karnataka, India JLL Full time

    JLL supports the Whole You, personally and professionally.Facility ExecutiveWork DynamicsWhat this job involves?JOB AIMExecutive Facilities will be responsible for managing all aspects of day-to-day service delivery in GARTNER during the shift. He/ She also will be accountable for proper usage and functionality of the technologies implement at...

  • Facilities Executive

    2 weeks ago

    Bengaluru, Karnataka, India JLL Full time

    About JLL We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent...

  • Facilities Executive

    2 weeks ago

    Bengaluru, Karnataka, India JLL Full time

    JLL supports the Whole You, personally and professionally.Facilities ExecutiveWork DynamicsWhat this job involves?Provide support to the AFM to ensure critical operational items are attended to within agreed time framesTo provide relief support to the F&A site teams as needed, including but not limited to the positions of Client Interface Administrator,...