Sales Performance Manager

About Hero Vired:

Would you like to be part of an exciting, innovative, and high-growth startup from one of the largest and most well-respected business houses in the country - the Hero Group?

Hero Vired is a premium learning experience offering industry-relevant programs and world-class partnerships, to create the change-makers of tomorrow.

At Hero Vired, we believe everyone is made of big things. With the experience, knowledge, and expertise of the Hero Group, Hero Vired is on a mission to change the way we learn. Hero Vired aims to give learners the knowledge, skills, and expertise through deeply engaged and holistic experiences, closely mapped with industry to empower them to transform their aspirations into reality.

The focus will be on disrupting and reimagining university education & skilling for working professionals by offering high-impact online certification and degree programs.

The illustrious and renowned US$5 billion diversified Hero Group is a conglomerate of Indian companies with primary interests and operations in automotive manufacturing, financing, renewable energy, electronics manufacturing, and education. The Hero Group (BML Munjal family) companies include Hero MotoCorp, Hero FinCorp, Hero Future Energies, Rockman Industries, Hero Electronix, Hero Mindmine, and the BML Munjal University.

For detailed information, visit Hero Vired

Role : Performance Manager - Sales

Job Type: Full Time (Work From Office)

Location: Delhi (Sultanpur)

Experience: 5+ years

Department: Sales

Role Overview:

The Performance Manager – Sales will be responsible for aggressively driving sales productivity and conversion by identifying performance gaps, delivering robust training, and ensuring consistent execution across the sales cycle.

Expertise in the degree sales ecosystem and loan processes is essential, combined with a hands-on approach to daily audit tracking, live mock call handling, and engagement with sales teams during real-time closure scenarios

Key Responsibilities

• Sales Funnel Audit & Enhancement: Analyze all stages of the sales funnel daily, identifying bottlenecks and lost opportunities, and proactively designing interventions that elevate conversion metrics.

• Daily Audit Tracking: Review recorded sales calls, track compliance, and evaluate each stage against benchmarks to highlight gaps, address skill deficiencies, and promote rapid improvement.

• Gap Analysis and Corrective Coaching: Deliver actionable feedback and individual improvement plans based on daily audit results, immediately addressing any shortfall with targeted advice and follow-up.

• Live Mock Call Handling: Lead weekly mock call sessions, simulating challenging sales scenarios while training teams in objection management, communication finesse, and closing techniques.

• Real-Time Engagement: Participate in live sales calls and closure meetings, guiding sales professionals and intervening directly to help maximize successful outcomes.

• Productivity Maximization: Track and improve per-person productivity through individualized plans, ongoing coaching, and clear performance targets.

• Domain and Product Refresher Training: Conduct bi-monthly sessions on degree sales, loan processing, and market dynamics to ensure every salesperson maintains full competitive and compliance readiness.

• Sales Ecosystem and Loan Expertise: Be the in-house expert for degree sales and loan process flows; solve queries for the team and troubleshoot complex situations in real time.

• Collaboration and Reporting: Interface regularly with Sales Heads, Product Managers, and Credit Operations to synchronize performance strategies with business goals and regulatory requirements.

Key Requirements:

● Bachelor’s or Master’s degree in Business, Marketing, Finance, or related field

● 5+ years of experience in sales auditing, business development coaching, or sales training within aggressive transaction-driven environments

● Proven track record in performance management, sales effectiveness, and conversion optimization

● Deep familiarity with degree sales processes and loan mechanisms

● Strong analytical skills for diagnosing gaps and measuring improvement

● Outstanding communication, coaching, and presentation skills

● CRM and sales analytics proficiency

Aggressive KRAs (Key Result Areas)

● Daily audit of all sales calls, with actionable gap closure steps implemented within 24 hours

● No fewer than three live mock call training sessions per week

● Direct involvement in at least two live sales closures per week

● Achieve per-person productivity improvements of minimum 15% quarterly

● Deliver bi-monthly refresher training on domain and loan processes

● Reduce funnel leakage by minimum 20% within first six months through structured interventions