TAC Engineer-Switching
3 weeks ago
Experience Level: 4-6 YearsKnowledge/ Skill RequirementA Network Customer Success Engineer is responsible for ensuring that enterprise-level customers have a positive experience with their switch and router networking services. They work to address customer issues, identify areas for improvement, and provide guidance and support to customers as needed. Here are some primary and secondary skills that are important for a Network Customer Success Engineer:1. Networking Expertise: The engineer should have strong technical skills and knowledge of L2/L3 switching and routing systems and technologies, including security, tunnelling and network service protocols and Quality of Service (QoS) networking. Relevant industry certifications, such as CCNP (routing and switching) is strongly preferred.2. Network design and configuration: The engineer should be able to design and configure switching networks that meet the customer's business requirements and align with industry best practices. This may involve installation, configuration, troubleshooting, and optimization of network equipment, such as switches, routers, and security gateway.3. Security: The engineer should be knowledgeable in network security protocols and best practices. They should be able to configure and manage security features such as authentication, ACLs, port security, VLANs and 802.1x.4. Troubleshooting: The engineer should be able to troubleshoot network issues and identify problems with the network infrastructure, including connectivity, configuration, VLAN, STP, port security and Quality of Service (QoS). They should also be able to use network monitoring tools and protocols such as Wireshark, Zabbix and Nagios.5. Communication skills: The engineer should have excellent communication skills, both verbal and written. They should be able to explain technical issues and solutions to non-technical customers and collaborate effectively with other internal teams, such as sales and product management.6. Customer Service Skills: The engineer should have strong customer service skills, including the ability to handle customer complaints and inquiries professionally and efficiently.7. Problem-Solving Skills: The engineer should be able to identify and solve complex technical issues and think creatively to find solutions to problems.8. Attention to Detail: The engineer should have excellent attention to detail to ensure that they identify and address all issues and potential areas for improvement.
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Engineer – Routing/Security TAC
3 weeks ago
Bengaluru, Karnataka, India, Karnataka Versa Networks Full timeEngineer – Routing/Security TAC LOCATION: BANGALORE, CHENNAI About Us Versa Networks, Inc. is a leader in next-generation Software Defined solutions and architectures, with large global deployments in the space of SDWAN and SASE (Secure Access Service Edge). Versa provides an endto-end solution that both simplifies and secures the WAN/branch office...
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TAC Engineer
1 week ago
Bengaluru, Karnataka, India Cambium Networks Full time ₹ 15,00,000 - ₹ 25,00,000 per yearTAC Engineer - SwitchingKnowledge/ Skill RequirementA Network Customer Success Engineer is responsible for ensuring that enterprise-level customers have a positive experience with their switch and router networking services. They work to address customer issues, identify areas for improvement, and provide guidance and support to customers as needed. Here are...
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TAC Engineer-Switching
2 weeks ago
Bengaluru, Karnataka, India Cambium Networks Full time ₹ 15,00,000 - ₹ 25,00,000 per yearKnowledge/ Skill RequirementA Network Customer Success Engineer is responsible for ensuring that enterprise-level customers have a positive experience with their switch and router networking services. They work to address customer issues, identify areas for improvement, and provide guidance and support to customers as needed. Here are some primary and...
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TAC Network Associate
3 days ago
Bengaluru, Karnataka, India Terralogic Full time ₹ 6,00,000 - ₹ 18,00,000 per yearTotal Experience:3+ yearsJob Skills:Hardware: Cisco/Juniper/ AristaNetworking: TCP/IP, IP addressing, subnetting, routing protocols (OSPF, BGP, EIGRP).Network security: firewalls, VPNs, IPS/IDS systems, access control lists (ACLs)Responsibilities:A Technical Assistance Center (TAC) Network Engineer is typically responsible for providing technical support,...
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Staff E-TAC Engineer
1 week ago
Bengaluru, Karnataka, India Palo Alto Networks Full time ₹ 1,80,000 - ₹ 2,40,000 per yearOur MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for...
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TAC Engineer-Wireless
3 weeks ago
Bengaluru, Karnataka, India, Karnataka Cambium Networks Full timeA Fixed Wireless Customer Success Engineer is responsible for ensuring that T1/T2/T3 Service Provider customers have a positive experience with their outdoor Fixed Wireless Broadband Point-To-Multipoint (PMP) and Point-To-Point (PTP) deployments. They work to address customer issues, identify areas for improvement, and provide guidance and support to...
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Technical Support Engineer
3 weeks ago
Bengaluru, Karnataka, India, Karnataka Fortinet Full timeFortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of our...
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Staff E-TAC Product Support SASE
6 days ago
Bengaluru, Karnataka, India Naukri Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob Title: Staff E-TAC, Product Support - SASELocation: Bangalore, IndiaAbout the Role:We are looking for an experienced engineer to join our Product Support team for Prisma Access (SASE). The role involves driving technical supportability, troubleshooting, and process improvements, working closely with Engineering, Product Management, and GCS teams. You...
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Bengaluru, Karnataka, India Palo Alto Networks Full time ₹ 12,00,000 - ₹ 36,00,000 per yearThe Engineering TAC (ETAC) Advanced Solutions team is an exciting crossroads between Technical Assistance Center (TAC) and Engineering. This team is uniquely empowered to drive decisions and to be the thought leaders within the Global Customer Support organization at Palo Alto Networks. We are a relatively small, global team consisting of top performers with...
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Network Support Engineer
2 weeks ago
Bengaluru, Karnataka, India, Karnataka Movate Full timeHi Canddiate,Good day !Please find the below job description, Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a...