Customer Care Executive

1 hour ago

Bengaluru Karnataka India, Karnataka Akshayakalpa Organic Full time

Company Description Akshayakalpa is India’s first certified organic dairy enterprise, blending science with traditional dairy farming to produce sustainable, high-quality products. With a farmer-first and planet-friendly approach, Akshayakalpa ensures its products are rich in nutrition, free from antibiotics, chemicals, and preservatives. By empowering farmers through entrepreneurship programs, the company fosters humane, ethical, and profitable practices. Akshayakalpa's commitment to sustainability, organic farming practices, and stringent quality standards delivers eco-friendly and healthy organic dairy products like milk, curd, ghee, butter, paneer, and artisan cheese. Role Description This is a full-time on-site role for a Customer Care Executive based in Bengaluru. The Customer Care Executive will interact directly with customers, resolve inquiries, ensure customer satisfaction, and deliver an exceptional service experience. Responsibilities include handling customer support calls, addressing concerns, assisting with product information, and collaborating with the sales team to enhance customer experiences. A key focus will be on providing proactive and effective communication to maintain high service standards. Qualifications Strong skills in Customer Support, Customer Service, and Customer SatisfactionExceptional verbal and written Communication skillsBasic understanding or experience in Sales practicesAbility to manage and resolve customer inquiries in a professional and timely mannerProactive problem-solving abilities and attention to detailProficiency in local languages is an added advantagePrior experience in a customer-facing role is preferred

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