Team Lead

3 weeks ago


Hyderabad Telangana India, Telangana TP Full time

He/She will be responsible for a team of associates. • Resolve agent and customer issues. • Be directly responsible for the overall performance of team members • Conduct performance reviews and team meetings. • Conduct monitoring and coaching sessions. • Coordinate with training and quality assurance to identify systemic quality-improvement opportunities. • Competent in all process and technical skills required at Agent level thorough understanding of Metrics requirements and targets. • Achieve Call Quality requirements as outlined via Call Monitoring Guidelines Achieve Productivity requirements and performance delivery as outlined via Operation scorecard. Participate in performance improvement task forces as needed and look at continuously raising the bar for Customer satisfaction. • Ensuring customer is advised appropriately, regulations and disclaimers are given as per the process guidelines


  • Team Lead

    2 weeks ago


    Hyderabad, Telangana, India, Telangana [24]7.ai Full time

    Job Summary:Team Lead is a supervisor who will be assigned a team of Voice Process associates to coach and lead towards achieving client goals. KRA:Plan Schedule SLAs (Service Level Agreements) timely and efficient executionStudy and understand data and make data driven decisions to drive performanceMaintain and discuss Plans of Action with agents to ensure...

  • Team Lead

    3 weeks ago


    Hyderabad, Telangana, India, Telangana HCLTech Full time

    HCLTech Hiring | Hyderabad | QAs & TLs For Billing Support3 - 6 yearsSalary -Not DisclosedLocation :HyderabadTime and Venue22nd September - 24 September , 11.00 AM - 3.00 PMHCL Technologies, Advance Business Hub, An Ascendas IT Park, Building H-08, Phase 2, HITEC City, Hyderabad, Telangana 500081Contact - Aman / Shivangi / Somina Job descriptionEssential...

  • Operations Team Lead

    2 weeks ago


    Hyderabad, Telangana, India, Telangana TP Full time

    We're Hiring: Team Lead – Operations (International Customer Support) Open Positions: 16 Joining: ImmediateAbout the Role: We’re looking for dynamic and experienced Team Leads to manage international sales operations. This role demands strong leadership, excellent communication skills, and the ability to drive performance in a fast-paced environment.Key...

  • Operations Team Lead

    2 weeks ago


    Hyderabad, Telangana, India, Telangana TP Full time

    We're Hiring: Team Lead – Operations (International Customer Support) Open Positions: 16 Joining: ImmediateAbout the Role: We’re looking for dynamic and experienced Team Leads to manage international customer support operations. This role demands strong leadership, excellent communication skills, and the ability to drive performance in a fast-paced...

  • Quality Team Lead

    3 weeks ago


    Hyderabad, Telangana, India, Telangana Tech Mahindra Full time

    Roles and Responsibilities:Team Leadership & Development: To lead and line-manage a team of IQAs, directing, guiding, and providing performance feedback to achieve high-quality output. Quality Oversight: Oversee and ensure the quality assurance of curated assets—text, images, videos, audio—across diverse workflows. Maintain Google's strict content...

  • Sales Team Lead

    2 weeks ago


    Hyderabad, Telangana, India, Telangana Be Sold Out Full time

    Company Introduction:-Our client is one of the leading and respected names in the Indian Real Estatemarket since 1995. We cater to the commercial real estate market which deals into office spaces, retail spaces and industrial spaces. We have successfully catered to more than 5,000 large and medium commercial clients. Our presence is in 8 Metropolitan cities...

  • Operations Team Lead

    3 weeks ago


    Hyderabad, Telangana, India, Telangana MarketStar Full time

    Role: Team Lead.Experience: 3+ Years as Team LeadLocation: HyderabadRole and Responsibilities:• Driving client KPIs• Stakeholder Management• Maintaining Attrition & Shrinkage of the team• Performance Management• Handling customer complaints and resolving issues that employees are not authorized to handle on their own• Dealing with schedule...

  • Procurement Team Lead

    2 weeks ago


    Hyderabad, Telangana, India, Telangana Randstad Enterprise Full time

    Designation : Procurement SME lead Location : Hyderabad - 2/ 3 days office Shift -: EMEA / UK Shift Experience : 9+ years relevant to Services Procurement role and ( minimum 3+ years in Lead role ) job context and purposeRandstad Enterprise (RE) wishes to become the undisputed market leader in services procurement/SOW management. To support this ambition RE...


  • Hyderabad, Telangana, India, Telangana Idexcel Full time

    Job Title: AWS Aurora Database Lead Developer & AdministratorLocation: Hyderabad, India (Work from office) Experience: 7+ years Employment Type: Full-time Department: Data Engineering6–10 years of experience as a PostgreSQL DBA, including 2+ years on Amazon Aurora PostgreSQL· Lead and mentor a team of 7–8 Database developers.· Proven experience leading...


  • Hyderabad, Telangana, India, Telangana Votary Softech Solutions Pvt. Ltd. Full time

    Job Description:We are looking for a Lead Embedded Software Engineer to guide and mentor a high-performing team focused on microcontroller platforms. The role involves developing and maintaining low-level software, peripheral drivers, and RTOS integration while ensuring seamless collaboration across the product stack.Key Responsibilities:Team Leadership:...