
Team Lead
2 days ago
He/She will be responsible for a team of associates. • Resolve agent and customer issues. • Be directly responsible for the overall performance of team members • Conduct performance reviews and team meetings. • Conduct monitoring and coaching sessions. • Coordinate with training and quality assurance to identify systemic quality-improvement opportunities. • Competent in all process and technical skills required at Agent level thorough understanding of Metrics requirements and targets. • Achieve Call Quality requirements as outlined via Call Monitoring Guidelines Achieve Productivity requirements and performance delivery as outlined via Operation scorecard. Participate in performance improvement task forces as needed and look at continuously raising the bar for Customer satisfaction. • Ensuring customer is advised appropriately, regulations and disclaimers are given as per the process guidelines
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Team Lead
2 days ago
Hyderabad, Telangana, India, Telangana HCLTech Full timeHCLTech Hiring | Hyderabad | QAs & TLs For Billing Support3 - 6 yearsSalary -Not DisclosedLocation :HyderabadTime and Venue22nd September - 24 September , 11.00 AM - 3.00 PMHCL Technologies, Advance Business Hub, An Ascendas IT Park, Building H-08, Phase 2, HITEC City, Hyderabad, Telangana 500081Contact - Aman / Shivangi / Somina Job descriptionEssential...
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Quality Team Lead
2 days ago
Hyderabad, Telangana, India, Telangana Tech Mahindra Full timeRoles and Responsibilities:Team Leadership & Development: To lead and line-manage a team of IQAs, directing, guiding, and providing performance feedback to achieve high-quality output. Quality Oversight: Oversee and ensure the quality assurance of curated assets—text, images, videos, audio—across diverse workflows. Maintain Google's strict content...
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Operations Team Lead
2 days ago
Hyderabad, Telangana, India, Telangana MarketStar Full timeRole: Team Lead.Experience: 3+ Years as Team LeadLocation: HyderabadRole and Responsibilities:• Driving client KPIs• Stakeholder Management• Maintaining Attrition & Shrinkage of the team• Performance Management• Handling customer complaints and resolving issues that employees are not authorized to handle on their own• Dealing with schedule...
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Client Delight Team Lead
2 days ago
Hyderabad, Telangana, India, Telangana Savart Full timeClient Delight Team LeadExperience: 3+ years Job Type: Full- TimeMode of Work: Work from Office Location: Himayath Nagar, Hyderabad Required skills & experience· 3–5 years of client success / customer experience / account management experience, ideally in fintech or wealth management · Prior experience in leading or mentoring a team while...
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Kronos Team Lead
2 days ago
Hyderabad, Telangana, India, Telangana ADP Full timeTeam Lead – UKG Migration (Workforce Central to Dimensions) role, with a strong focus on technical system setup, client deliverables, and initiative-driven leadership:Role Overview:We are seeking a proactive and technically skilled Team Lead to drive end-to-end UKG migrations from Workforce Central to Dimensions. This role demands hands-on expertise in...
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Content Team Lead
2 days ago
Hyderabad, Telangana, India, Telangana AZISTA INDUSTRIES PRIVATE LIMITED Full timeWe are looking for a Content Writer to join our editorial team and enrich our websites with new blog posts, guides, marketing copy, white papers, product descriptions, social media content. We’re looking for someone who will help us expand our digital footprint and drive more value through online content.Responsibilities: • Produce well-researched...
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Digital Marketing Manager
2 days ago
Hyderabad, Telangana, India, Telangana Team Pumpkin Full timeExperience: 7 - 9 yearsLocation: GachibowliJob Summary:We are looking for a Performance Marketing Lead who is an expert in Google Ads, Meta (Facebook & Instagram), and other digital advertising platforms. The ideal candidate will have a strong analytical mindset, a data-driven approach, and a heavy focus on ROI optimization. This role requires continuous...
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Lead-Red team
2 days ago
Hyderabad, Telangana, India, Telangana NopalCyber Full timeAbout NopalCyberNopalCyber makes cybersecurity manageable, affordable, reliable, and powerful for companies that need to be resilient and compliant. Through Managed Extended Detection and Response (MXDR), Attack Surface Management (ASM), Breach and Attack Simulation (BAS), and Advisory Services, we fortify our clients’ cybersecurity across both offense and...
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Team Lead
1 week ago
Hyderabad, Telangana, India Horizon Labs Full time ₹ 15,00,000 - ₹ 25,00,000 per yearRole DescriptionThis is a full-time on-site role for a Team Lead located in Singapore. The Team Lead will be responsible for overseeing daily operations, managing team performance, guiding and mentoring team members, and ensuring project milestones are met. The role requires coordinating with different departments, driving continuous improvement initiatives,...
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Team lead
5 days ago
Hyderabad, Telangana, India Teleperformance (TP) Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe are looking for a skilled Team Lead to join our team in the Domestic sector. The ideal candidate will have a strong background in CRM/IT Enabled Services/BPO and excellent leadership skills.Roles and ResponsibilityManage and lead a team of professionals to achieve business objectives.Develop and implement strategies to improve team performance and...