
Customer Support Officer
2 days ago
Who are we looking for?
· Graduate freshers and experienced candidates with excellent communication skills
· Analytical skills
For experienced: Candidates with 6months-1.5 years of experience in international voice process.
Technical Skills:
· Operating the computer- Intermediate
· MS Office - Intermediate
· Avaya/Phone Operating skills – Beginner
· Fluent in Spoken and written English with effective Business Communication
· Communication in neutral accent over phone
· Active listening and probing skills
· Basic knowledge of Insurance
Process Skills:
· Respond to customer queries via inbound/outbound calls and emails within defined SLA’s
· Record interaction using client system with proper classification
· Refer Knowledge base and perform task as per defined process
· Follow up and closure of interactions to ensure customer satisfaction
· Passionate about customer service
· Comfortable with Rotational shifts, extended working hours and weekly offs.
· Candidate should clear the V&A and online typing tests
Behavioral Skills :
· Positive energy
· Positive attitude
· Self- learner
Qualification:
· Any Graduate, Freshers can apply
Shift: US shift (5 days working with fixed weekoffs on Saturdays and Sundays)
Transportation: Two-way cab available on certain KMs radius.
-
Customer Support Officer
1 week ago
Pune, Maharashtra, India, Maharashtra Ileseum Clubs Full timeWe are seeking a dedicated and detail-oriented Customer Support Coordinator to join our team. This role is essential in providing exceptional customer service and support to our clients. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to manage multiple tasks efficiently. As a Customer Support...
-
Customer Support Officer
2 weeks ago
Pune, Maharashtra, India Tuv Full time ₹ 1,04,000 - ₹ 1,30,878 per yearJOB SPECIFICATION : JOB TITLEJr. Officer Customer Support / Officer Customer SupportLOCATIONFood Lab - PuneDEPARTMENTCustomer SupportEXPERIENCE2 3 yearsQUALIFICATIONGraduate in any subjectJOB RESPONSIBILITYRegistration of samples in LIMS software (Typing speed & MS office knowledge required)Taking print outs of Allotment & CASubmit hard copies of allotments...
-
Customer Support Officer
1 week ago
Pune, Maharashtra, India Mphasis Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCustomer Support Officer Job Description Role: Customer Support Officer - BPO Location: Pune/Mangalore Who are we looking for?Graduate individuals with excellent communication skills and minimum 1 year of experience in BPO/ Customer Service industry Analytical skills Technical Skills: Operating the computer- Intermediate MS Office -...
-
Customer Support Officer
2 weeks ago
Pune, Maharashtra, India Mphasis Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per yearTr Customer Support Officer Job Description Role: Customer Support Officer - BPO Location: Pune/Mangalore Who are we looking for?Graduate individuals with excellent communication skills and minimum 1 year of experience in BPO/ Customer Service industry Analytical skills Technical Skills: Operating the computer- Intermediate MS Office -...
-
Junior Customer Support Executive
1 week ago
Pune, Maharashtra, India, Maharashtra Digikore Digital Full timeJob Title: Junior Customer Support Executive Company: Digikore Digital Location: Viman Nagar, Pune (Work From Office) Employment Type: Full-timeAbout the Role: We are looking for a Junior Customer Support Executive to join our team at Digikore Digital. The ideal candidate will have excellent communication skills and the ability to effectively coordinate...
-
Senior Manager, Customer Support Engineering
1 week ago
Pune, Maharashtra, India, Maharashtra Stealth Startup Full timeSenior Manager / Head of Customer Support – Enterprise SaaSWe’re hiring a dynamic leader to build and scale a high-performing support team for a fast-growing SaaS company. You’ll drive strategy, lead global L1/L2 teams, and ensure world-class customer experience through technical depth, data-driven decisions, and operational excellence.What We’re...
-
Customer Support Specialist
1 week ago
Pune, Maharashtra, India, Maharashtra Scry AI Full timePosition: Customer Support SpecialistLocation: India (Remote)Employment Type: Full-TimeSchedule: Monday to Friday, Day ShiftExperience: 2+ Years in Customer Support, Helpdesk, or Client SuccessCompany DescriptionScry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance. Our platforms...
-
Customer Support Officer
5 days ago
Pune, Maharashtra, India Mphasis Full time ₹ 3,00,000 - ₹ 4,50,000 per yearWho are we looking for?· Graduatefreshersand experienced candidates withexcellent communication skills· Analytical skillsForexperienced: Candidates with 6months-1.5 years of experience ininternational voice process.Technical Skills:· Operating the computer- Intermediate· MS Office - Intermediate· Avaya/Phone Operating skills – Beginner· Fluent in...
-
Customer Support Engineer
1 week ago
Mumbai, Maharashtra, India, Maharashtra Prime Focus Technologies Full timeJob Title: Customer Service L1 Support Engineer Department: Application Support Location: Mumbai (WFO)Experience Required: 2-5 years Employment Type: Full-timeJob Summary: We are looking for a proactive and detail-oriented L1 Support Engineer to join our customer service team. You will be the first point of contact for our customers, responsible for handling...
-
Customer Support Executive
2 days ago
Mumbai, Maharashtra, India, Maharashtra Teleperformance Global Services Full timeJob Title: Customer Support RepresentativeLocation: Mumbai -MaladExperience: 0-1 YearJob Type: Full-Time Job Summary:We are seeking a Customer Support Representative to join our team. This role is ideal for a proactive and customer-focused individual looking to begin their career in customer support. The individual will be responsible for assisting customers...