Associate Client Servicing Manager

3 weeks ago

Mumbai Maharashtra India, Maharashtra FoxyMoron Full time

1. Client Relationship Management:-Understand the client's brand identity, core values, and unique selling propositions (USPs) to execute effective campaigns.-Develop and maintain strong, trusting relationships with clients.-Develop comprehensive brand plans that align with the client's long-term objectives and marketing goals.-Serve as the primary point of contact for all client inquiries, requests, and concerns.-Regularly communicate with clients to understand their needs, objectives, and feedback.2. Coordination and collaboration:-Work closely with internal teams, including creative, media, and production, to ensure timely and successful delivery of projects.-Coordinate project timelines, budgets, and deliverables to meet client expectations.-Collaborate with seniors to conduct brand analysis and extract valuable insights from the data and reports.3. Quality Check:-Quality Check and posting on social media platforms.-Attend shoots and music recordings.4.Timelines and Schedules:-Assist managers in prioritizing tasks and maintaining timelines and schedules.-Prioritize tasks across various brands ensuring the timely & accurate delivery of client work.-Promptly responding to emails.5. Research: - Stay up-to-date on industry trends and best practices to create innovative art work to ensure that designs are relevant and effective in capturing the target audience's attention- Conduct competitive and industry analysis to understand the brand positioning, target audience demographics, preferences, and behavior to tailor messaging effectively. - Research on cutting-edge technology to inspire innovative ideas and conceptual breakthroughs 6. Communication:-Communicate regularly with team members to provide updates on status and upcoming deadlines, fostering a collaborative working environment.-Act as POC for internal and external escalations in case the juniors are unable to resolve a problem.7. Reports:-Ensure timely collection of data and inputs from functional teams for the purpose of social media and brand analysis report creation-Create reports for social media and brand analysis.-Assist in maintaining campaign cost sheets, and presentations for client & internal meetings.-Review and share weekly JSRs while ensuring proper alignment of tasks. 8. Time Management:-Following of internal TATs, tasks prioritization, and timely delivery of work.9. Vendor Management:-Invoicing and follow-up on payments.-Maintain financial trackers with accurate information

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