Call Center Specialist

4 hours ago

Chandigarh Chandigarh India, India JeAmour Clinic Full time

Location: JeAmour Clinic, Chandigarh (On-Site)

Industry: Skin, Hair & Aesthetic Clinic

Job Type: Full-Time


About JeAmour Clinic


JeAmour is a premium skin, hair, and aesthetic clinic in Jalandhar, known for advanced treatments and personalized client care. We are looking for a confident and customer-focused Telecaller to handle patient inquiries, appointment bookings, and follow-ups.


Key Responsibilities:


  • Handle inbound and outbound calls for appointment bookings and inquiries.
  • Explain clinic services including skin, hair, laser, and aesthetic treatments.
  • Follow up with leads generated through ads, social media, and walk-ins.
  • Confirm appointments and manage daily patient schedules.
  • Maintain proper records of calls, leads, and client details.
  • Provide basic consultation guidance and route complex queries to doctors.
  • Ensure excellent customer service and patient engagement.


Requirements:


  • Minimum qualification: 12th pass / Graduate preferred.
  • Prior experience as a telecaller, receptionist, or customer support executive is an advantage.
  • Good communication skills in Hindi, English, and Punjabi preferred.
  • Confident, polite, and persuasive personality.
  • Basic knowledge of computers and CRM systems is a plus.


What We Offer:


  • Fixed salary + performance-based incentives.
  • Friendly and professional work environment.
  • Growth opportunities within the clinic.
  • Training on clinic services and client handling.


Work Timings: Full-time, On-site

Location: Chandigarh

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