ServiceNow ITOM Specialist

3 weeks ago

Noida Uttar Pradesh India, Ghaziabad Coforge Full time

Job Title: ServiceNow Developer - ITOM


Experience : 5-10 Years

Location : Gr Noida, Pune & Hyderabad

Notice Period : Need immediate joiners (Max 60 Days)


Mandate Skills : ServiceNow, ITOM, Discovery, Event Management


Job Overview: As a ServiceNow Developer, you will be responsible for analyzing business requirements, designing, developing, and implementing solutions on the ServiceNow platform. You will collaborate with cross-functional teams to ensure the successful delivery of ServiceNow applications and modules, meeting the needs of the organization.


Responsibilities:

  1. Requirements Analysis:
  • Collaborate with business analysts and stakeholders to understand business requirements and translate them into technical specifications.
  1. Design and Development:
  • Design and develop ServiceNow applications and modules, ensuring adherence to best practices and industry standards.
  • Customize and configure workflows, forms, fields, scripts, business rules, UI policies, and other ServiceNow components.
  • Implement and configure ServiceNow IT Operations Management (ITOM) modules, such as discovery, Service Mapping, event management, and CMDB (Configuration Management Database)
  • Collaborate with infrastructure and operations teams to ensure accurate and up-to-date configuration data within the CMDB.
  • Monitor and manage infrastructure events, alerts, and incidents using ServiceNow Event Management.
  • Develop and maintain integrations between ServiceNow and other monitoring tools and systems.

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