ServiceNow ITOM Specialist

2 days ago

Noida, Uttar Pradesh, India Coforge Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Job Title: ServiceNow Developer - ITOM

Experience : 5-10 Years

Location : Gr Noida, Pune & Hyderabad

Notice Period : Need immediate joiners (Max 60 Days)

Mandate Skills : ServiceNow, ITOM, Discovery, Event Management

Job Overview: As a ServiceNow Developer, you will be responsible for analyzing business requirements, designing, developing, and implementing solutions on the ServiceNow platform. You will collaborate with cross-functional teams to ensure the successful delivery of ServiceNow applications and modules, meeting the needs of the organization.

Responsibilities:

  1. Requirements Analysis:

  2. Collaborate with business analysts and stakeholders to understand business requirements and translate them into technical specifications.

  3. Design and Development:

  4. Design and develop ServiceNow applications and modules, ensuring adherence to best practices and industry standards.

  5. Customize and configure workflows, forms, fields, scripts, business rules, UI policies, and other ServiceNow components.
  6. Implement and configure ServiceNow IT Operations Management (ITOM) modules, such as discovery, Service Mapping, event management, and CMDB (Configuration Management Database)
  7. Collaborate with infrastructure and operations teams to ensure accurate and up-to-date configuration data within the CMDB.
  8. Monitor and manage infrastructure events, alerts, and incidents using ServiceNow Event Management.
  9. Develop and maintain integrations between ServiceNow and other monitoring tools and systems.

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