Production Support Engineer

19 hours ago

Mumbai Maharashtra India, Maharashtra SID Global Solutions Full time

Job Title : IT Operations Support Lead

Location : Andheri East, Mumbai

Years of Experience : 10+ Years

Mandatory : Nights Shifts & 6 Days a week working onsite


Mandatory skill set : Expertise with EOD/BOD in production environment, DC/DR Switch & Failovers, Linux, Control-M, Dynatrace


Qualifications:

Bachelor’s degree in computer science, Information Technology, or in related field.

Experience:

6+ year of experience in handling financial critical system operation for Exchange, Clearing Corporation, or banking industry

Preferred Domains:

Stock or Commodity Exchange / Broking Firms, IT enabled services / Banking / Financial / etc

Responsibilities:

  • Manage and oversee production systems during night shifts, ensuring smooth operations and prompt response to incidents.
  • Execute End-of-Day (EOD) and Beginning-of-Day (BOD) job processes, ensuring timely and accurate completion.
  • Coordinate DC and DR failover activities, ensuring the availability and reliability of critical systems.
  • System patching activities, ensuring that all systems are up-to-date with the latest security and functionality updates.
  • Collaborate with different teams, including development, infrastructure, and support teams and business team, to address and resolve production issues efficiently.
  • Prepare and share comprehensive periodic status reports detailing the performance, incidents, and improvements made during the week.
  • Manage and administer Linux-based systems, ensuring optimal performance, security and availability.
  • Evaluation and performance optimisation of the system.
  • Collaboration with Software vendor and OEMs

Preferred Skills

  • Experience with EOD/BOD job handling and managing DC, DR failover activities.
  • System patching processes and coordination with different teams.
  • Knowledge and hands-on experience in managing Linux systems.
  • Basic understanding of database systems (DB2)
  • Excellent communication and collaboration skills.
  • Ability to work independently and make critical decisions during the night shift.
  • Dedication towards duties and responsibilities and should take initiatives.
  • Team building and leadership

  • Production Support Engineer

    19 hours ago

    Mumbai, Maharashtra, India, Maharashtra mthree Full time

    mthree is seeking a Production Support Engineer to join a highly regarded Multinational Investment Bank and Financial Services Company.Job Description:Role: Production Support EngineerTeam: RPELocation: Mumbai (Hybrid model with 2-3 days per week in the office)Primary Responsibilities: • Handle production management services including end user support,...

  • Production Support Engineer

    6 days ago

    Mumbai, Maharashtra, India mthree Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    mthree is seeking aProduction Support Engineerto join a highly regarded Multinational Investment Bank and Financial Services Company.Job Description:Role: Production Support EngineerTeam: RPELocation: Mumbai (Hybrid model with 2-3 days per week in the office)Primary Responsibilities:• Handle production management services including end user support,...

  • Production Support Engineer

    4 days ago

    Mumbai, Maharashtra, India DMart Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Position: Production Support Engineer (L2)Experience: Min 4-7 years of relevant experienceEducation: BE/B Tech/M Tech/MCARole & responsibilities• Responsible for global service delivery & DR management, application production support processes and incident management. (Mandatory)• Own the overall production support for all tracks.• Capture and action...

  • Production Support Engineer

    4 days ago

    Mumbai, Maharashtra, India LAKSH HUMAN RESOURCE Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description nd Floor, Premier House, Plot , MIDC Central Road, Phase , Andheri East, Mumbai, Maharashtra Production Support Engineer / Senior Software Engineer / IT Associate Experience : 3 to 5 yrs Skills Required : Job Summary : The ideal candidate for this role is a technical generalist with strong experience in working on scalable, predictable,...

  • Production Support Engineer

    4 days ago

    Navi Mumbai, Maharashtra, India Enterprise Minds Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Broad Function: We are seeking a talented Production Support Engineer with a minimum of 2+ years of experience, who will be responsible for providing technical support to customers using Java-based applications and certain composition engines like Quadient, OpenText, etc. Provide optimal solutions for the core problems, code fixes, diagnose and fix...

  • Product Support Engineers

    6 days ago

    Mumbai, Maharashtra, India More Retail Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job ResponsibilitiesDebug production issues, write SQL queries to investigate problems, and build small Python tools to fix things. You'll be the bridge between users having problems and engineers building solutions.The interesting part:You won't just fix tickets - you'll figure out why things break. Was it a system bug? Poor documentation? User confusion?...

  • Customer Support Engineer

    19 hours ago

    Mumbai, Maharashtra, India, Maharashtra Prime Focus Technologies Full time

    Job Title: Customer Service L1 Support Engineer Department: Application Support Location: Mumbai (WFO)Experience Required: 2-5 years Employment Type: Full-timeJob Summary: We are looking for a proactive and detail-oriented L1 Support Engineer to join our customer service team. You will be the first point of contact for our customers, responsible for handling...

  • Application Support Engineer

    19 hours ago

    Mumbai, Maharashtra, India, Maharashtra Prime Focus Technologies Full time

    Job Title :- Application Support EngineerTechnical Expertise: 2 to 5 years’ experience and knowledge on • Windows Server Administration • SQL (My SQL and SSMS), • Application Support, • Working experience on .Net based application support (IIS, Authentication, Authorization tools) • Installing the SSL certificates, • Working experience on Linux...

  • Engineer - Technical Support

    19 hours ago

    Mumbai, Maharashtra, India, Maharashtra Charles Technologies Full time

    Charles Technologies is a dynamic startup based in Chennai, focused on building innovative mobile and web applications that elevate user experiences. We are seeking a skilled and passionate Technical Support Engineer to join our growing team in Mumbai to ensure the quality and reliability of our cutting-edge digital products.Key Responsibilities:Provide...

  • Product Support Engineer

    6 days ago

    Mumbai, Maharashtra, India Safe Pro Fire Services Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    We r seeking a skilled Mechanical Engineer to manage&maintain our Technical Support Sheets.The ideal candidate should have basic knowledge of QA/QC processes&the ability to coordinate between engineering,quality& support teams.