Telesales Specialist

5 days ago

Ahmedabad Gujarat India, Gujarat Australian Premium Solar Ltd. Full time

Department: Sales & Operations

Location: Head Office – Ahmedabad

Reporting To: Regional Sales Manager

Experience: 0–2 Years

Qualification: Graduate / MBA

Any Local Languages: Telugu, Kannada, Malayalam, Tamil, Hindi, Gujarati & English


Job Summary:

We are seeking a Sales Coordinator to support the sales team by managing internal communication, processing orders, coordinating with factory/warehouse/logistics, and maintaining customer and distributor relationships. This is a back-end sales support role crucial to ensuring smooth operations and timely execution of sales.


Key Responsibilities:

Sales Coordination:

  • Coordinate with field sales engineers, distributors, and customers for order processing.
  • Handle inquiries, prepare quotations, and follow up for order confirmations.
  • Manage and maintain records of customer details, pricing, and orders.

Order & Dispatch Management:

  • Process sales orders and coordinate with the logistics/factory team for timely dispatches.
  • Track inventory and provide updates to the sales team.
  • Communicate delivery timelines and resolve any logistics-related issues.

Customer Support:

  • Assist customers with order status, basic technical clarifications, and documentation.
  • Coordinate after-sales service requests and hand over details to the service team.
  • Maintain strong communication with distributors and channel partners.

Reporting & Documentation:

  • Prepare daily/weekly/monthly MIS reports on sales, orders, and dispatch status.
  • Maintain updated records for sales leads, pricing, order tracking, and payment follow-ups.
  • Support in generating sales performance reports for management review.



Skills & Requirements:

  • Strong communication and coordination skills (written and verbal).
  • Proficient in MS Office (especially Excel), ERP/CRM software.
  • Ability to multitask and work under pressure in a fast-paced environment.
  • Detail-oriented with strong organizational skills.

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