Documentation Officer

4 weeks ago


Chennai, Tamil Nadu, India GreenTree Immigration Full time
  • Responsible for the entire visa processing for Canada and Australia

Immigration.


• Screening and verifying the documents of the clients based on the

category of Visa.


• having knowledge in resume writing and resume marketing.


• Interacting with clients to solve their queries related to the process.


• Taking follow-up from the clients by calling them and responding with emails.


• Updating the clients regarding any changes in the Visa process.


• To achieve the set benchmark of client satisfaction backed by zero refunds

and escalations.


• Interview all clients and handle applications face-to-face and by post to

determine client eligibility.


• Supervise the completion of all relevant visa and immigration documents

and ensure that they are received within the time limit set by the

government.


• Review and ensure that all of the information provided by clients is

accurate and correct, preparing and checking all legal documents.


• Processing Applications and fulfilling requirements on behalf of clients


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