Guest Relations Executive

4 hours ago

Mumbai Maharashtra India, Maharashtra Eaglehires HR Solutions Pvt Ltd Full time

Hi,

Hiring for one of our client based in Mumbai


Job Title :- Membership & Guest Relations Executive

Experience :- 3-6 years

Salary Bracket :- Upto 4.8 LPA

Location :- Mumbai (Near Haji Ali Dargah)


Job Description :-

The Executive – Membership & Guest Relations, under the Secretariat Office, is responsible for managing all aspects of member administration, guest coordination, and member communication. This role acts as a bridge between the members, the Club Secretary’s Office, and other departments to ensure smooth operations, adherence to club rules, and the highest standards of service and discretion.


Key Responsibilities:

  • Member feedback across the club and closure of loop – a monthly report.
  • Reciprocal club and invite cards to our member – Minutes/Agenda etc.
  • Visual guest in the club portion on board – upkeep 1 notice board
  • Calculation of monthly activities (F & B/ Maintenance/Library/Gym)
  • Sponsorship & Correspondence / conditions
  • Souvenirs
  • Template for all posters/backdrops etc., Banner, gala etc.
  • Updating website & info on that.
  • Update and maintain member records in the club management system.
  • Ensure accuracy of personal details, membership status, and contact information.
  • Communicate event details through emails, notices, and website updates.
  • Provide timely responses or escalate issues to the CEO & Secretary’s Office when required.
  • Support the Secretariat Office with minutes, agendas, and confidential documentation.
  • Any other responsibilities assign by the CEO & Secretary.

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