BMC Helix

5 days ago


Bengaluru Karnataka India, Karnataka Tata Consultancy Services Full time

TCS Hiring


Role: BMC Helix

Exp: 4-8 Years

Location: Bangalore


JD

[Primary Skills]:

  1. BMC Helix ITSM Administration & Development
  2. BMC Helix Innovation Studio
  3. DWPA
  4. CMDB
  5. Integration
  6. Helix Dashboard

[Good to have Skills]:

  1. SQL Experience

[Responsibilities and Duties]:

  1. Must have 8+ years of experience in development, implementation, and sustained support of the BMC Helix components like ITSM, Smart IT, Innovation Studio and writing custom workflows using Remedy forms and objects like Active Links, Filters, and Escalations
  2. Solid understanding of ITSM processes and Integration techniques.
  3. Strong Knowledge of ITSM Module Like Incident, Change, Problem, SRM, Work Order, SLM, Release management
  4. Provide creative solutions to resolve business problems via customer requirements based on system capability, process gaps (ITSM/ITIL) and cultural challenges.
  5. Provide on-going technical assistance, handling incident tickets on a priority basis, software configuration/customization assistance including, but not limited to screen tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting and third party software integrations
  6. Develop and implement new functionality determined necessary to support ITIL processes.
  7. Smart IT knowledge & experience
  8. Must be able to troubleshoot application logs (SQL, API, Filter, Active Links etc.) and provide solutions.
  9. Preventative maintenance, such as performance tuning, archiving.
  10. Should understand Helix architecture.
  11. Strong knowledge of Foundation Data
  12. Strong Hands on Experience on Architecture, Design & Implementation, Development & Customization, Integration & Automations, Innovation Studio, Discovery, Smart IT, DWPC Advanced, Helix Dashboard & DWPC connectors


  • BMC Helix

    2 weeks ago


    Bengaluru, Karnataka, India Tata Consultancy Services (TCS) Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    TCS Hiring Role: BMC HelixExp: 4-8 YearsLocation: BangaloreJD[Primary Skills]:BMC Helix ITSM Administration & DevelopmentBMC Helix Innovation StudioDWPACMDBIntegrationHelix Dashboard[Good to have Skills]:SQL Experience[Responsibilities and Duties]:Must have 8+ years of experience in development, implementation, and sustained support of the BMC Helix...


  • Bengaluru, Karnataka, India foundit Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job DescriptionNP-Immediate-45 daysKey ResponsibilitiesSolution Design and Implementation: Plan, design, deploy, and configure BMC Helix AIOps components, including monitoring tools (e.g., BMC Helix Operations Management), capacity optimization (e.g., BMC Helix Continuous Optimization), and log analytics. Integrate with existing systems like ServiceNow or...

  • Solution Engineer

    15 hours ago


    Bengaluru, Karnataka, India BMC Software Full time

    Here is how, through this exciting role, you will contribute to BMC's and your own success:Design and deliver compelling technical demos and presentations tailored to customer use cases.Design and conduct POC / POV across ITOM, ITSM, and workflow orchestration platforms.Collaborate with sales and product teams to support pre-sales activities, PoCs, and GTM...

  • Sr Software Engineer

    2 weeks ago


    Bengaluru, Karnataka, India Lowe's Companies, Inc. Full time US$ 6,00,000 - US$ 18,00,000 per year

    About Lowe'sLowe's is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the...


  • Bengaluru, Karnataka, India Infosys Full time

    ResponsibilitiesKey Responsibilities:Architect and implement automation workflows within ITSM platforms including ServiceNow (SNOW) and BMC HelixLeverage modules such as ITOM, Performance Insights (PI), and NowAssist to drive service efficiency and reliabilityIntegrate and automate service management processes across incident, change, problem, and asset...


  • Bengaluru, Karnataka, India IQVIA Full time

    We are seeking a seasoned BMC Discovery Subject Matter Expert (SME) to lead enterprise-wide discovery initiatives. This role will focus on designing, implementing, and optimizing BMC Discovery solutions to ensure accurate visibility of IT assets and dependencies. In addition, the SME will coordinate with Mergers & Acquisitions (M&A) teams and project...

  • logy Operations

    6 days ago


    Bengaluru, Karnataka, India Mashreq Bank Full time

    DescriptionAs a Configuration Management Process Owner, you will be responsible for designing, implementing, and maintaining the Discovery and CMDB (Configuration Management Database - CI attributes, the relationships and the Service maps) for our organization. Your primary focus will be on ensuring accurate configuration management, maintaining data...

  • Senior Associate

    2 days ago


    Bengaluru, Karnataka, India Eurofins Full time

    Position title: Senior Associate -ITLocation: Bengaluru, Karnataka, IndiaShift timings: 8.00am to 5.00pm or 12.00pm to 9.00pm ISTWork mode: Hybrid - 3 Days officeAs part of the GSC NSC IT Service Desk team you will act as primary contact to support end users regarding:Workplace related queries and issuesM365 problems (Outlook, Office, Teams, OneDrive,...


  • Bengaluru, Karnataka, India Capgemini Full time

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...


  • Bengaluru, Karnataka, India Capgemini Engineering Full time

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...