Solution Engineer
18 hours ago
Here is how, through this exciting role, you will contribute to BMC's and your own success:
- Design and deliver compelling technical demos and presentations tailored to customer use cases.
- Design and conduct POC / POV across ITOM, ITSM, and workflow orchestration platforms.
- Collaborate with sales and product teams to support pre-sales activities, PoCs, and GTM plays.
- Leverage GenAI/AI frameworks to enhance solution capabilities and storytelling.
- Support enablement initiatives including micro-certifications, demo catalogues, and competitive analysis.
- Participate in bootcamps, low-code academies, and LLM-based demo development
To ensure youre set up for success, you will bring the following skillset and experience:
- 7+ years of experience in a Cloud/ITSM Consulting
- Strong understanding of ITOM and ITSM principles and tools.
- Hands-on experience with any cloud platforms (AWS, Azure, GCP) and DevOps practices.
- Basic scripting knowledge (Python, Shell, Bash).
- Exposure to GenAI/LLM technologies (e.g., GPT-4, LangChain, Azure OpenAI).
- Excellent communication and demo delivery skills.
- Ability to work in fast-paced, customer-facing environments
Whilst these are nice to have, our team can help you develop in the following skills:
- Experience with ServiceNow, BMC Helix, or similar platforms
- Familiarity with solution architecture, technical documentation, and sales enablement.
- Prior involvement in bootcamp enablement, demo engineering, or competitive benchmarking.
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