Academic Counsellor

5 hours ago

Belgaum Karnataka India, Karnataka upGrad Full time

Job Title: Academic Counsellor – upGrad Learning Centres

Locations: Belgaum, Karnataka

Working Days: Monday to Saturday (6 days)


About upGrad :

upGrad is Asia’s largest Learning & Workforce Development company offering online + hybrid degrees, certifications, study-abroad programs, and skilling solutions. With 10M+ learners and 300+ university partners, upGrad helps working professionals build better careers.


Role Overview :

The Academic Counsellor guides learners, understands their career goals, recommends the right programs, and helps them through the admission process. This is a revenue-driving, counselling-focused role based in physical learning centres.


Key Responsibilities :

  • Counsel potential learners via calls, centre visits, and video sessions.
  • Understand learner needs and recommend suitable upGrad programs.
  • Convert leads to admissions and achieve monthly enrolment targets.
  • Manage the full sales cycle — enquiry to enrolment and post-sales support.
  • Maintain CRM records and track performance metrics.
  • Coordinate with centre teams to ensure smooth learner experience.


Requirements :

  • Graduate with 1-2 years of B2C or consultative sales experience (EdTech preferred).
  • Strong communication, persuasion, and relationship-building skills.
  • Ability to work with targets and handle multiple tasks.
  • Basic MS Office + CRM proficiency.

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