Collections Executive

3 weeks ago


Bengaluru Karnataka India, Karnataka Zyoin Group Full time

Role: Collections Executive

Location: Bangalore

Employment Type: Full-Time


We are looking for a motivated and customer-focused Collection Executive to join our team, specializing in the recovery of overdue payments for US-based credit card accounts. The ideal candidate will have excellent communication skills, strong negotiation abilities, and a deep understanding of credit card collections, ensuring compliance with US regulations and delivering effective resolutions for delinquent accounts.


RESPONSIBILITIES-


Collection Activities:

● Manage assigned portfolios of delinquent US credit card accounts.

● Contact customers via phone, email, or other communication channels to recover overdue payments.

● Negotiate payment arrangements or settlements that align with company policies.

Account Management:

● Update and maintain accurate records of collection efforts and outcomes.

● Identify accounts requiring escalations or legal actions and forward them to the appropriate teams.

Regulatory Compliance:

● Ensure all collection activities adhere to US regulations, including the Fair Debt Collection Practices Act (FDCPA).

● Handle sensitive customer information in compliance with data protection standards.

Customer Service:

● Address customer queries and concerns regarding their credit card accounts professionally.

● Educate customers about repayment options and the consequences of non-payment.

Performance & Reporting:

● Meet or exceed monthly collection targets and key performance indicators (KPIs).

● Prepare regular reports on collection progress, payment trends, and account statuses


QUALIFICATIONS


Education: Bachelor’s Degree in Finance, Business or related field

Experience:

● 2-6 years of relevant experience of working in the collections team for consumer credit products such as Credit Card, Personal Loan, Education Loan, 2W and 4W, Home Loan, etc

● Experience in developing and enacting debt recovery plans and strategies to prevent losses


Technical Skills:

● Excellent knowledge of various collection techniques

● Experience in developing and enacting debt recovery plans and strategies to prevent losses

● Knowledge of MS Office, Data Interpretation, databases, and alternate modes of collections


Soft Skills:

● Excellent communication and interpersonal skills

● Demonstrated experience of being empathetic with customers

● Problem-solving and critical-thinking skills


  • Collection Executive

    3 weeks ago


    Bengaluru, Karnataka, India, Karnataka The Wedding Company Full time

    About The Wedding Company (TWC)The Wedding Company is a tech-enabled wedding planning platform helping couples design, plan, andexecute their dream weddings with ease and confidence. From venues to décor, photography toentertainment, makeup to mehendi – we bring everything under one roof, backed by a curatednetwork of 2,000+ trusted vendors across...


  • Bengaluru, Karnataka, India, Karnataka slice Full time

    About the TeamOur Collections team is at the forefront of ensuring smooth financial experiences for our customers. We bridge the gap between obligations and understanding, helping customers stay on track while maintaining trust and empathy. We’re a team of problem-solvers, negotiators, and relationship-builders who thrive on patience, clarity, and results....


  • Bengaluru, Karnataka, India, Karnataka slice Full time

    About the TeamOur Collections team is at the forefront of ensuring smooth financial experiences for our customers. We bridge the gap between obligations and understanding, helping customers stay on track while maintaining trust and empathy. We’re a team of problem-solvers, negotiators, and relationship-builders who thrive on patience, clarity, and results....

  • Collections Executive

    13 hours ago


    Bengaluru, Karnataka, India Augmentive Business 7 Solution Full time ₹ 3,12,000 - ₹ 4,68,000 per year

    Job Profile: Collections Executive (DRA Certified)Job Location: BangaloreJob Mode: Work From Office Salary: ​​26K CTC per monthJob Role: We are looking for an experienced Collections Executive to join our team. The ideal candidate should possess a strong background in collections, with at least 1 year of experience, and must have a valid Debt Recovery...


  • Bengaluru, Karnataka, India Colife Advisory Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesPosition involves following areas of responsibility.•Payment collection from customers as per the bills submitted and tracking of pending payment..Should have experience in debt recovery.Portfolio level tracking of outstanding.Ensure meeting collection target Month on Month.Monitor large O/s cases & review collection/reconciliation...


  • Bengaluru, Karnataka, India Vedantu Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Collection Executive – Operations | BangaloreLocation: BangaloreDepartment: OperationsEmployment Type: Full-TimeExperience: 2–4 yearsAbout the Role:We're seeking a Collection Executive to join our Operations team in Bangalore. The ideal candidate will have hands-on experience managing fee collections, payment reconciliations, and customer coordination....


  • Bengaluru, Karnataka, India Zyoin Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role: Collections ExecutiveLocation: BangaloreEmployment Type: Full-TimeWe are looking for a motivated and customer-focused Collection Executive to join our team, specializing in the recovery of overdue payments for US-based credit card accounts. The ideal candidate will have excellent communication skills, strong negotiation abilities, and a deep...


  • Bengaluru, Karnataka, India Care Technological Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location: BengaluruAbout the RoleWe are looking for a smart, enterprising and dynamic professional to manage our collections vendor network. This role requires excellent relationship management skills, operational oversight and the ability to ensure smooth execution of collection strategies through third-party vendors. The candidate will act as the key link...


  • Bengaluru, Karnataka, India Whizdm Innovations Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job: Collection ExecutiveExperience: Fresher to 3 YearsLocation: BangaloreWhat You Will Do:Engage in recovery and collection activities over calls.Follow up with customers to ensure timely payments.Maintain accurate records of customer interactions and payments.Provide excellent customer service while ensuring compliance with company policies.What You Need...

  • Collection Executive

    20 hours ago


    Bengaluru, Karnataka, India Conneqt Business Solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Title: Collection Executive (Field Collection)Location: Multiple Locations as mentioned below:TrichyBEGUMPET (HYD)BangaloreHubliMangaloreChennaiCoimbatoreMysoreSalemVisakhapatnamVelloreTiruppurKancheepuramBagalkotTumkurVillupuramTirupathiTrivandrumThrissurWarangalVijayawadaMaduraiGunturSecunderabadTiruvannamalaiAdilabadAnantapurProddaturJob...