Collections Executive
15 hours ago
Role: Collections Executive
Location: Bangalore
Employment Type: Full-Time
We are looking for a motivated and customer-focused Collection Executive to join our team, specializing in the recovery of overdue payments for US-based credit card accounts. The ideal candidate will have excellent communication skills, strong negotiation abilities, and a deep understanding of credit card collections, ensuring compliance with US regulations and delivering effective resolutions for delinquent accounts.
RESPONSIBILITIES-
Collection Activities:
● Manage assigned portfolios of delinquent US credit card accounts.
● Contact customers via phone, email, or other communication channels to recover overdue payments.
● Negotiate payment arrangements or settlements that align with company policies.
Account Management:
● Update and maintain accurate records of collection efforts and outcomes.
● Identify accounts requiring escalations or legal actions and forward them to the appropriate teams.
Regulatory Compliance:
● Ensure all collection activities adhere to US regulations, including the Fair Debt Collection Practices Act (FDCPA).
● Handle sensitive customer information in compliance with data protection standards.
Customer Service:
● Address customer queries and concerns regarding their credit card accounts professionally.
● Educate customers about repayment options and the consequences of non-payment.
Performance & Reporting:
● Meet or exceed monthly collection targets and key performance indicators (KPIs).
● Prepare regular reports on collection progress, payment trends, and account statuses
QUALIFICATIONS
Education
: Bachelor's Degree in Finance, Business or related field
Experience
:
● 2-6 years of relevant experience of working in the collections team for consumer credit products such as Credit Card, Personal Loan, Education Loan, 2W and 4W, Home Loan, etc
● Experience in developing and enacting debt recovery plans and strategies to prevent losses
Technical Skills:
● Excellent knowledge of various collection techniques
● Experience in developing and enacting debt recovery plans and strategies to prevent losses
● Knowledge of MS Office, Data Interpretation, databases, and alternate modes of collections
Soft Skills:
● Excellent communication and interpersonal skills
● Demonstrated experience of being empathetic with customers
● Problem-solving and critical-thinking skills
-
The Executive Collection
4 days ago
Bengaluru, Karnataka, India Headsup HR solutions Full time ₹ 6,00,000 - ₹ 8,00,000 per yearCollection Executive, inbound, office workAs a Collections Executive, you will be responsible for chasing outstanding debts, building strong relationships with customers, and achieving collection targets. You will need to have excellent communication and negotiation skills, as well as the ability to handle difficult situations and resolve...
-
Collections Executive
6 hours ago
Bengaluru, Karnataka, India Augmentive Business 7 Solution Full time ₹ 3,12,000 per yearJob Profile: Collections Executive (DRA Certified)Job Location: BangaloreJob Mode: Work From Office Salary: 26K CTC per monthJob Role: We are looking for an experienced Collections Executive to join our team. The ideal candidate should possess a strong background in collections, with at least 1 year of experience, and must have a valid Debt Recovery...
-
Collection Executive
1 week ago
Bengaluru, Karnataka, India Colife Advisory Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesPosition involves following areas of responsibility.•Payment collection from customers as per the bills submitted and tracking of pending payment..Should have experience in debt recovery.Portfolio level tracking of outstanding.Ensure meeting collection target Month on Month.Monitor large O/s cases & review collection/reconciliation...
-
Collection Executive
1 week ago
Bengaluru, Karnataka, India Vedantu Full time ₹ 5,00,000 - ₹ 15,00,000 per yearCollection Executive – Operations | BangaloreLocation: BangaloreDepartment: OperationsEmployment Type: Full-TimeExperience: 2–4 yearsAbout the Role:We're seeking a Collection Executive to join our Operations team in Bangalore. The ideal candidate will have hands-on experience managing fee collections, payment reconciliations, and customer coordination....
-
Collection Executive
1 week ago
Bengaluru, Karnataka, India Care Technological Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearLocation: BengaluruAbout the RoleWe are looking for a smart, enterprising and dynamic professional to manage our collections vendor network. This role requires excellent relationship management skills, operational oversight and the ability to ensure smooth execution of collection strategies through third-party vendors. The candidate will act as the key link...
-
Collection Executive
2 days ago
Bengaluru, Karnataka, India Whizdm Innovations Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob: Collection ExecutiveExperience: Fresher to 3 YearsLocation: BangaloreWhat You Will Do:Engage in recovery and collection activities over calls.Follow up with customers to ensure timely payments.Maintain accurate records of customer interactions and payments.Provide excellent customer service while ensuring compliance with company policies.What You Need...
-
Collection Executive
10 hours ago
Bengaluru, Karnataka, India Conneqt Business Solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per yearJob Title: Collection Executive (Field Collection)Location: Multiple Locations as mentioned below:TrichyBEGUMPET (HYD)BangaloreHubliMangaloreChennaiCoimbatoreMysoreSalemVisakhapatnamVelloreTiruppurKancheepuramBagalkotTumkurVillupuramTirupathiTrivandrumThrissurWarangalVijayawadaMaduraiGunturSecunderabadTiruvannamalaiAdilabadAnantapurProddaturJob...
-
Loan collection executive
2 weeks ago
Bengaluru, Karnataka, India V CATCH Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionV CATCH operates on Six-Sigma standards and is backed by a core management team with decades of experience in the BPO industry. With state-of-the-art technology and infrastructure, V CATCH provides cost-effective call center services in Bangalore. Our expertise extends to various industries such as Ed-tech, E-commerce, FMCG, Aggregators,...
-
Hiring for Collection executive
2 weeks ago
Bengaluru, Karnataka, India 6aba66f5-bfb7-417a-bdf4-07bd34d230b7 Full time ₹ 18,000 - ₹ 30,000 per yearRupi Card – Hiring for Collection & Sales ExecutivesLocation: Bellandur, BangaloreShift: Day Shift | 6 Days Working | 1 Rotational OffRole: Collection & Sales ExecutiveQualification: 12th / Graduate (min 50% in 10th or 12th)Experience: 1–3 years in Sales or Collections (mandatory)Age Limit: Up to 28 yearsLanguages: Average English & Excellent HindiSalary...
-
Field Collection Executive
4 days ago
Bengaluru, Karnataka, India Shiv Talent Solution Full time ₹ 1,62,000 - ₹ 2,40,000 per yearThe Field Collection Executive will be responsible for visiting customers to collect overdue payments, verify KYC and loan-related documents, and ensure timely follow-ups for smooth recovery.Location:- Electronic City, BangaloreBtm Layout, BangaloreKey Responsibilities:Visit customers at their residence or business premises for payment collectionFollow up...