Retail Practice Head – Analytics

4 hours ago

Bengaluru Karnataka India, Karnataka Mastech Digital Full time

About the Role : Industry Principal (Retail) – Data & AI

  • Location: Chennai / Bangalore / Hyderabad
  • Vertical: CCR (Consumer, Retail & CPG)
  • Experience: ~20 years

We are looking for a senior Retail Industry Principal who brings deep domain experience in core retail and has a strong track record of applying Data & AI to solve real business problems. This role will anchor strategic client conversations, shape solution themes, and guide delivery teams on retail-focused data, analytics, and AI programs.

Key Responsibilities

  • Act as the industry SME for Retail within the CCR vertical.
  • Lead client discussions on retail transformation, data modernization, AI/ML–driven use cases, and analytics-led value creation.
  • Shape solution narratives across merchandising, supply chain, store operations, customer experience, and omni-channel engagement.
  • Drive thought leadership in emerging areas such as demand sensing, digital store operations, dynamic pricing & promotions, and customer 360.
  • Partner with Data Engineering, Analytics, and AI teams to design high-impact solutions for global retail clients.
  • Bring strong understanding of retail systems, enterprise data flows, and business processes to guide design and execution.
  • Support go-to-market pursuits, proposal development, and client workshops.

Must-Have Experience

  • 15–20 years of total experience with significant tenure in core Retail organizations
  • Proven experience combining business domain expertise with Data, Analytics, and AI.
  • Hands-on understanding of retail data ecosystems, cloud data platforms, analytics architectures, and AI/ML applications.
  • Deep knowledge in at least 3–4 of the following areas:
  • Dynamic pricing & promotions
  • Demand sensing & forecasting
  • Customer 360 and customer analytics
  • Omni-channel targeting & personalization
  • Store operations optimization
  • Merchandising or supply chain analytics


Ideal Candidate Profile

•First and foremost an industry thinker with strong business-process depth in retail.

•Comfortable translating retail problems into Data & AI–led solution constructs.

•Strong storyteller with the ability to simplify technical concepts for business leaders.

•Experience influencing C-level stakeholders.

•Prior consulting exposure or client-facing experience is a plus.

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