Retail Head- Zoya

Job Description: Retail Head- Zoya

Company Name: Titan

Job Title: Retail Head- Zoya

Job Type: RP (Regular/Permanent)

Job Category: Jewellery-SMR (Sales, Marketing, and Retail)

Department: Marketing-Zoya

Location: Bengaluru, Karnataka, India

Overview:

Titan is seeking a highly motivated and experienced Retail Head for our luxury jewellery brand, Zoya. As the Retail Head, you will be responsible for overseeing the sales, marketing, and retail operations of Zoya in Bengaluru, Karnataka, India. This is a permanent, full-time position that requires strong leadership skills, excellent sales and marketing knowledge, and a passion for luxury jewellery.

Key Responsibilities:

- Develop and implement sales and marketing strategies to drive revenue and increase brand awareness for Zoya in Bengaluru

- Manage and lead a team of sales and marketing professionals to achieve sales targets and maintain high levels of customer satisfaction

- Monitor and analyze market trends, competitor activities, and customer preferences to identify opportunities for growth and improvement

- Oversee the retail operations of Zoya in Bengaluru, ensuring that all stores are well-maintained, fully stocked, and provide exceptional customer service

- Collaborate with the Marketing-Zoya department to create and execute effective marketing campaigns and events to promote the brand and its products

- Build and maintain relationships with key stakeholders, including suppliers, partners, and customers, to support the growth of Zoya in the market

- Develop and manage budgets, forecasts, and reports to track the performance of Zoya in Bengaluru and make data-driven decisions to drive business growth

- Ensure compliance with company policies, procedures, and standards to maintain a high level of professionalism and integrity in all aspects of the business

Qualifications:

- Bachelor's degree in Business Administration, Marketing, or a related field

- Minimum of 5 years of experience in a similar role, preferably in the luxury retail industry

- Proven track record of achieving sales targets and driving business growth

- Strong leadership skills with the ability to motivate and manage a team

- Excellent communication, negotiation, and interpersonal skills

- In-depth knowledge of sales and marketing strategies and techniques

- Familiarity with the luxury jewellery market and customer preferences in Bengaluru

- Proficient in Microsoft Office and other relevant software

- Willingness to work flexible hours and travel as needed

Additional Parameters:

- Experience in the jewellery industry is highly preferred

- Knowledge of local languages and culture in Bengaluru is an asset

- Experience in managing multiple retail stores is a plus

If you are a dynamic and results-driven individual with a passion for luxury jewellery and a proven track record in sales and marketing, we encourage you to apply for the Retail Head- Zoya position at Titan. Join our team and be a part of the success story of Zoya in Bengaluru.

· Master's degree in business, Luxury Brand Management, Retail, or a related field.

· 12-15 years of experience in luxury retail, with a minimum of 5 years in a senior leadership role.

· Proven expertise in managing complex business with human connection, luxury clienteling, retail excellence and high-value customer relationship management.

· Strong understanding of luxury market dynamics, building businesses, and brand storytelling.

· Ability to lead and inspire teams, fostering a culture of excellence in luxury sales and service.

· Strategic thinker with a commercial acumen to drive both brand growth and profitability.

· Exceptional communication, negotiation, and stakeholder management skills.

This is a unique opportunity to spearhead the retail expansion of Zoya, elevating it as a globally recognized luxury jewellery maison.