Senior Incident Manager

RoleAs a member of the Major Incident Team at Splunk Inc, you will lead the response to high-profile incidents impacting customers. You will be part of a distributed team managing high-priority incidents from initial triage by the Rapid Response Team (RRT) or through direct escalations from management or executives.This role requires someone who can take...

Splunk's Commitment to Safety and ResilienceSplunk is dedicated to creating a safer and more resilient digital world. Our unified security and observability platform empowers leading enterprises worldwide to ensure their digital systems remain secure and diligent.At Splunk, we believe that our people make us an outstanding place to work, earning us numerous...

About the RoleCarrier Global Corporation is seeking an experienced and motivated individual to join the Corporate IT staff to create, implement, and support key elements of our Service Excellence strategy.Key ResponsibilitiesManage and lead the end-to-end Major Incident Management serviceParticipate on all projects that impact Incident ManagementDefine Major...

Incident Management Role at SysTechCorp Key Responsibilities: Incident Identification and Classification:Monitor IT systems and network activity for potential incidents.Receive and triage incident reports from internal and external sources.Classify incidents based on severity and impact on business operations.Incident Response and Resolution:Analyze...

OverviewAs an Incident Manager at Milestone, you will be responsible for leading the response to major incidents, analyzing the situation, and facilitating communication with stakeholders. Your goal will be to restore services as quickly as possible while ensuring that all necessary documentation is maintained.Key ResponsibilitiesAnalyze incident data and...

OverviewKey ResponsibilitiesManage the entire lifecycle of major incidents, from triage to resolution, ensuring minimal impact on business operations.Collaborate with technical teams to identify and document root causes, and implement corrective actions to prevent future incidents.Communicate effectively with stakeholders, including senior executives, to...

Job SummaryWe are seeking a skilled Senior Incident Resolution Specialist to join our team at RealPage, Inc. This role is responsible for monitoring and resolving system issues to ensure consistent availability of our production and enterprise environments.About the RoleThis position performs initial alert resolution tasks based on technical knowledge and...

Job Title:Manager - Critical Incident ManagementJob Description:At Genpact, we're seeking an experienced Critical Incident Manager to join our team. This role will be responsible for managing major IT incidents, including those related to different platforms, technologies, and services across the organization. The ideal candidate will have advanced knowledge...

Job SummaryWe are seeking a highly skilled Incident Manager I to lead our team in critical incident response and restoration of our SaaS-based applications. The ideal candidate will have a strong blend of technical and soft skills, excellent communication abilities, and the capacity to drive agile decision-making.Primary Responsibilities Serve as a Major...

ABOUT THE ROLE As a key member of our IT Operations team, the Incident Manager I will lead critical bridge calls to drive restoration and recovery of our SaaS-based applications. KEY RESPONSIBILITIES Serve as a Major Incident Manager to drive the efficiency and effectiveness of critical incident bridge calls, including notifications...

About the Role:Carrier is seeking an experienced and motivated individual to join the Corporate IT staff and drive key elements of our Service Excellence strategy forward.This position will be responsible for our incident management program leveraging our ServiceNow instance.The ideal candidate will have a high degree of knowledge in the ServiceNow platform...

Job Title: Security Incident ResponderNew Relic's Information Security Team is seeking a Security Incident Responder to join their team.Job SummaryThe successful candidate will have a deep understanding of how attackers gain access to systems and apply it to respond to cyber security incidents covering all phases including identification, containment, and...

Security Incident Response EngineerNew Relic's Information Security Team is searching for a Security Incident Response Engineer with a strong understanding of how attackers gain access to systems and apply it to respond to cyber security incidents covering all phases including identification, containment and eradication.Key Responsibilities:Support and...

Job DescriptionAbout the RoleCarrier is seeking an experienced and motivated individual to join the Corporate IT staff to create, implement, and support key elements of our Service Excellence strategy.This position will be responsible for our incident management program leveraging our Service Now instance.This role assumes a high degree of knowledge in the...

Security Incident Response EngineerNew Relic's Information Security Team is seeking a highly skilled Security Incident Response Engineer to join their team. As a member of this successful distributed team, you will collaborate to achieve successful outcomes in a dynamic and fast-paced environment.In this role, you will apply your deep understanding of how...

Key Responsibilities: As a Critical Incident Management Leader at Genpact, you will be responsible for managing major IT incidents related to various platforms, technologies, and organizational areas. Your primary goal will be to drive conference bridges, manage high-priority incident communication, and ensure service restoration within required service...

OverviewWe are seeking a seasoned Incident Manager I to lead our IT Operations team in agile problem-solving and restoration of SaaS-based applications.About the RoleThis is a unique opportunity to join RealPage, Inc. as a key member of our IT Operations team, where you will be responsible for leading critical bridge calls, driving restoration and recovery...

Position SummaryThis role is responsible for managing and coordinating incident responses, ensuring timely and effective resolution of critical issues affecting our clients.Key ResponsibilitiesAnalyze and triage major incidents, utilizing known triage data, support documentation, and established procedures.Facilitate, manage, and document the incident...

Job Description:SysTechCorp Inc is seeking an experienced IT Incident Resolution Specialist to join our team. As an Incident Manager, you will play a critical role in identifying, classifying, and resolving complex IT incidents.Responsibilities:Monitor IT systems and network activity for potential incidentsAnalyze incidents to determine root cause and...

Job Summary: We are seeking a highly skilled Systems Operations Engineer to join our team at Wells Fargo Bank. As a key member of our production support team, you will be responsible for providing expert-level support for our IT infrastructure, including Windows and Unix server operating systems, client-server technologies, and network components.Key...