Store Manager
3 weeks ago
Job description:
Job Responsibilities:
· Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
· Ensure high levels of customer’s satisfaction through excellent service
· Complete store administration and ensure compliance with policies and procedures
· Maintain outstanding store condition and visual merchandising standards
· Report on buying trends, customer needs, profits etc.
· Propose innovative ideas to increase market share
· Conduct personnel performance appraisals to assess training needs and build career paths
· Deal with all issues that arise from staff or customers (complaints, grievances etc.)
· Be a shining example of well behavior and high performance
· Protects employees and customers by providing a safe and clean store environment.
· Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
Requirements and skills
· Should have graduate
· Proven successful experience as a retail Store Manager
· Powerful leading skills and business orientation
· Strong customer service skills
· Should have knowledge about KPI
· Superior management skills
· High level of flexibility
· Ability to adapt to different customers
· Great written and verbal communication skills
· Natural talent for motivating and developing teams
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