Technical Support Engineer

2 weeks ago


Hyderabad Telangana India, Telangana Movate Full time

We are looking for enthusiastic Tech Support / Help Desk Engineers to join our team in Hyderabad.

Open Positions

  • Engineer: 1–5 years experience | 50 openings | CTC: 3 – 5.5 LPA


Job Description

Role & Responsibilities

  • Provide technical assistance via phone, chat, email, and video calls.
  • Deliver L1 & L2 remote support for Linux, Mac, Windows, Chrome, and Android.
  • Troubleshoot network and OS-related issues, escalating when necessary.
  • Document incidents and resolutions using standard tools/procedures.
  • Participate in technical training and maintain knowledge base usage.

Desired Candidate Profile

  • Working knowledge of Windows OS (Linux knowledge is a plus).
  • Good understanding of PC architecture/technology.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Excellent communication and comprehension skills.
  • For experienced candidates: Minimum 1 year of international calling / technical troubleshooting experience (hardware & software issues).

Location

Hyderabad | Full-time opportunity


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