Branch Manager

3 weeks ago


Chennai Tamil Nadu India, Tamil Nadu FinBank Full time

Company Description FinBank, the neobank and fintech division of JAYSKAY Financial Services, is on a mission of "Digital Banking for All." With cutting-edge technological innovations, we cater to the diverse financial needs of retail customers and MSMEs. Our focus is on providing secure, efficient, and inclusive financial services, customized to improve coverage, accessibility, and customer satisfaction. Operating from the customer's perspective, we offer diverse asset allocation options and tailored wealth management services to meet varying financial conditions, risk tolerance, and investment needs. Role Description This is a full-time hybrid role for a Branch Manager located in Chennai, with some work-from-home flexibility. The Branch Manager will oversee daily branch operations, manage staff, ensure customer satisfaction, and drive branch performance. Primary responsibilities include developing business strategies, achieving branch targets, monitoring compliance with regulations, and handling customer queries and complaints. The Branch Manager will also be responsible for staff training and development, financial reporting, and fostering a positive work environment. Qualifications Experience in branch operations, business strategy development, and staff managementStrong understanding of financial products, wealth management, and asset allocationProficiency in compliance, regulatory requirements, and risk managementExcellent customer service, communication, and interpersonal skillsLeadership and team-building capabilitiesBachelor's degree in Finance, Business Administration, or a related fieldExperience in the banking or fintech industry is a plus


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