Senior Manager Customer Operations

Life on the TeamAs a Customs Operations Manager, you will be a key stakeholder within our international Trade Compliance function. You will ensure that customs-relevant operations in India, including SEZ flows, are efficient, accurate, and compliant with applicable laws and company policies.You will act as a trusted partner and central point of contact for...

Role OverviewWe are looking for an experienced and proactive Operations Manager to oversee day-to-day operations, streamline standard operating procedures (SOPs), ensure timely project execution, and maintain strong client relationships. This role requires someone who can balance process discipline with people management and deliver a seamless client...

Responsive, formerly RFPIO, is looking for a dynamic Customer Success Operations Manager to partner with and support our growing Customer Success team. As a key member of the Customer Success Operations team, you’ll work closely with Customer Success leadership, as well as manage an offshore team of data analysts and systems administrators. You can expect...

Job Purpose:The Operations Manager will work closely with the Country Manager to ensure smooth, efficient, and compliant day-to-day operations across all departments. This role is pivotal in optimizing resources, enhancing productivity, ensuring timely and accurate order fulfilment, and aligning local operations with headquarters’ (China) standards. The...

Company Overview :Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a help desk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple...

Job Description – TPRM Lead (with Data Privacy Exposure)Designation: TPRM Lead Location: Bangalore Experience Required: 6+ years Priority: Immediate JoinerRole OverviewWe are seeking an experienced Third-Party Risk Management (TPRM) Lead with exposure to Data Privacy compliance. The candidate will be responsible for managing end-to-end TPRM programs,...

● Own end-to-end success of learners for assigned cohorts throughout their journey -Onboarding, Learning, Certification, and Placement.● Plan program timelines, manage capacity, and ensure cohorts meet learning and placementKPIs.● Conduct orientation and induction sessions to set learner expectations and driveengagement.● Create visibility into...

Job Title: Customer OperationsJob Location: BangaloreJob Role:Provide support adhering to SLA parameters (including quality, and response/resolution time criteria)Attend and acknowledge each customer call/mailResponsible to create and manage Karix build products and servicesCollect all the required information as per the checklistPerform basic level...

Senior Customer Success Executive About the TeamThe Home Loans team at Navi helps customers access housing finance in a simple, fast, and transparent way. The team works closely with customers, builders, and internal teams to ensure smooth loan processing—from application to disbursal. Focused on delivering a great customer experience, the team handles...

Company Description OnlyHydroponics (Varshney Hydrofarms Pvt Ltd) is dedicated to promoting a healthy society through sustainable farming practices. Founded by professionals who transitioned from corporate roles to farming, we use advanced technology and automation to deliver fresh, healthy, and safe food. Our produce is free from chemical pesticides and...