Technical Support Engineer

4 weeks ago


Mumbai, Maharashtra, India AVE Promagne Full time

Job Description :


- Understand end-to-end business requirements, system integrations

Roles & Responsibilities :

- Understand end-to-end business requirements, system integrations.

- Work with application users on L1 issues

- Work with various development teams on L2, L3 issues

- Application Release Management

- Application Monitoring and Log Analysis

- Work US business hrs

Eligibility :

- Python application development (Django framework)

- Relational DB like Postgres and SQL

- Cloud infrastructure like AWS (S3, SQS, EC2 etc)

- React JS, JavaScript, HTML and CSS

- L1 & L2 Support

- Bridge call management

- Incident communications

- Application release management

- Application monitoring and log analysis

- ITIL Knowledge

- ITSM, collaboration and CI-CD tools

(ref:hirist.tech)

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