Production Support Engineer

4 weeks ago


Mumbai, Maharashtra, India AVE Promagne Full time

We are seeking a Technical Support Engineer with expertise in Django and deep cloud infrastructure knowledge, preferably across multiple vendors with a focus on AWS. This role requires excellent communication skills and a background in DevOps.

Responsibilities :

- Provide technical support for Ruby/Rails applications and cloud infrastructure.

- Collaborate with teams to troubleshoot and resolve technical issues.

- Maintain documentation and contribute to product improvement.

- Participate in on-call rotation for customer support.

Requirements :

- Bachelor's degree in Computer Science or related field.

- Proficiency in Django development and troubleshooting.

- Strong understanding of cloud infrastructure, preferably AWS.

- Familiarity with DevOps tools (e.g., Docker, Kubernetes, Terraform).

- Excellent communication skills.

(ref:hirist.tech)
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