Business Development Manager

10 hours ago


Gurugram Haryana India, IN Black Box Full time

Business Development - Gov & PSU

Role Description

  • Responsible for onboarding new logos and manage & maintain a healthy NN (Net New) sales pipeline for accounts and grow new logos to sizeable revenues
  • Primary client-facing field representative; to own, drive the continuity and profitability of NN revenues

Job Specifications & Requirements

  • Minimum 12+ years’ experience, with at least 5 years’ experience in Sales in the IT-sector
  • Well networked with customer organizations
  • Experience of handling larger outsourcing engagements within the IT-Service industry (pre-sales or sales phase)
  • Proven track record of sales successes
  • Project Management experience
  • Willingness to travel
  • Open, communicative and team-oriented
  • Self-reliant and compelling
  • Analytic and conceptual frame of mind
  • Goal oriented, resilient

Key Responsibilities

Lead generation and onboarding new logos

  • Collaborate with Vertical Leaders, Practitioner Sales, Client Delivery Leads to identify services/ offerings / value proposition to take to the customer based on client requirement
  • Forge relationships with buying offices of potential client, gather relevant vertical and market knowledge
  • Learn, know and bring the best of Black Box to customer (offerings, use cases, etc.)
  • Define overall pursuit strategy incorporating feedback from past customer experience; develop client proposal and pricing along with bid manager and Solution Architects
  • Generate leads through secondary research and pursue leads identified by marketing teams and leaders

Drive leads to closure

  • Own actual negotiation; also coordinate inputs / participation from different stakeholders
  • Develop negotiation strategy & negotiate contract / agreement; oversee bid manager in drafting SoW for contract; participate in win/loss review
  • Collate & communicate learnings from pitches, proposals, customer feedback to Sales team

Oversee account handover to Vertical AM

  • Identify customer needs and facilitate account setup to commence delivery operations along with the Client Delivery Lead/Delivery Manager
  • Create robust transition plan for account handover to Vertical AM

Coordinate and act as conduit for overall delivery and operational excellence for the account including financial planning & tracking

  • Coordinate with Delivery team to ensure high quality delivery – conduct joint discussions for implementation, delivery and contractual obligations
  • Own cost metrics for an account - with inputs from Client Delivery Managers of individual projects
  • Identify margin improvement initiatives and coordinate with Delivery Managers/ PMs to execute and implement these initiatives

Key Interfaces

  • Collaborate with Bid Manager/proposal team for proposal writing
  • Collaborate with Practitioner Sales to identify services/ offerings/value proposition to take to the customer based on client requirement & with bid manager to draft RFI response
  • Work with Sales Ops team to create a repository of leads, clients, buying offices, reason for drop-outs etc.
  • Orchestrate account performance reviews, status update, timeline adherence, SLA adherence etc. along with Client Delivery Manager

Key Metrics

KPIs

  • Revenue
  • Order book
  • % gross margin delivered
  • Pipeline size
  • New logos won (# of logos, INR)
  • Client satisfaction (CSAT)

KRAs

  • As-sold margins
  • Number of new deals : Win rate / close rate
  • Lead mortality rate
  • % Variance in forecasted Vs. actual rev.
  • % Variance in forecasted Vs. actual GM



  • Gurugram, Haryana, India, IN Teeoff Technologies Full time

    Location: GurugramDepartment: Business & StrategyExperience Required: 3–4 YearsReports To: AVP – Business & StrategyAbout the RoleWe are seeking a motivated and results-driven Business Development Manager to support and grow our SaaS-based Telephony business. The ideal candidate will have experience in SaaS or telephony solutions, strong business...


  • Gurugram, Haryana, India, IN Curefit Full time

    About Cult Curefit Healthcare Pvt Ltd, founded in 2016, is India’s largest fitness company and wellness platform. Cult, from the house of Curefit, was established with a mission to make fitness easy, fun and accessible to everyone, and has emerged as a community celebrating the joy of fitness. The brand today offers a range of fitness services ranging from...


  • Gurugram, Haryana, India, IN Vertex Group Full time

    Company DescriptionVertex Global Services is a leading Business Optimization Solutions provider recognized for its extensive portfolio of services, including Managed Services, HRO, Performance Marketing, and AI & Digital Ed-tech platforms. Ranked 19th amongst the 50 most innovative companies globally, Vertex places a strong commitment on sustainability and...


  • Gurugram, Haryana, India, IN ICG Medical Full time

    Job Description: Business Development Consultant Location: Gurugram Industry :- Staffing and Recruitment Shift Timings :- 12:30 PM to 9:30PM About ICG Medical:ICG Medical is a leading global healthcare recruiter with a focus on nurses (all specialties), midwives and home care/healthcare workers. Our company vision is to improve patient care. The DNA make up...


  • Gurugram, Haryana, India, IN Pearce Services Full time

    Position: Business Development Representative Location: Gurgaon The Business Development Representative (BDR) will be responsible for identifying and engaging potential prospects through email marketing, cold calling, and other outreach channels. The primary goal is to generate qualified leads, nurture them, and pass them on to Sales Managers for conversion....


  • Gurugram, Haryana, India, IN Verona Matchmaking Full time

    Who we are:Verona is an authenticated matchmaking community designed exclusively for the modern, global Indian. We’re on a mission to foster fulfilling partnerships that last lifetimes. In a country where dating app disillusionment abounds, Verona makes the matchmaking process delightful—and effective.Verona was founded by two serial entrepreneurs Mr....


  • Gurugram, Haryana, India, IN deVere Group Full time

    Who We AredeVere Group (dV) have great plans for expansion and wish to continue to be at the forefront of independent advice-driven financial planning. We're searching for entry-level Financial Planning Assistant (BDA) to join our professional and fully funded Financial Planning Trainee role in our Gurgaon office to work alongside our senior advisors.We are...


  • Gurugram, Haryana, India, IN NAB Full time

    7+ years’ experience in senior development roleFamiliarity with all aspects of SDLC.Detailed experience with SQL Server, Analysis Services, Integration Services, Reporting Services (SSRS and PowerBI) and MDX queries for Cubes.Excellent system design skills in a SQL Server Business Intelligence.Experienced with Source control - GIT, JenkinsHighly...


  • , India, IN Trainify360 Full time

    Job Title: Manager – B2B Sales (Corporate Training)Location: NoidaExperience: 5+ Years in B2B Sales & Business DevelopmentIndustry Preference: EdTech / Learning & Development / Training & ConsultingEmployment Type: On-site Full-TimeWork Schedule: 5 Days a Week (Monday to Friday)Salary: 6-10 LPANo. of Openings: 05About Client:Our Client is a rapidly growing...


  • , India, IN RealityBox Full time

    Business Development Manager – RealityBoxLocation: East of Kailash, New Delhi (On-site)Full-Time | Salary: 8–12 LPA + Incentives | Experience: 3–5 yearsRealityBox is a global creative video production company specializing in cinematic travel films, immersive documentaries, and high-impact brand storytelling. Our team of filmmakers and cinematographers...