![Ericsson](https://img0cf.b8cdn.com/images/logo/00/0_logo_264x120_1551950201_n.png)
Officer - Global HR Direct
1 week ago
Description
Join our Team
About this Opportunity
We are now looking for a 1st Level Operations professional. This job role is responsible for monitoring, coordination, support, management, and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
What you will do
• Provide accurate, effective, and professional HR Support in local and global HR processes and tools.
• Together with your team, handle and resolve HR cases as a 1st line HR support, take part- and ownership of initiatives to improve our support and enhance competence both within your direct team and our organization.
• Be part of a global and local team and will be collaborating closely with multiple teams within our organization Global People Services and with the location People Business Partners in the countries we support.
• Proactively collect, study, and share HR information with your colleagues.
• Drive, provide input, and take part in ongoing HR initiatives.
• Handle feedback, complaints, and escalations of cases received from partners and customers.
• Track, report, and analyze incidents from becoming problems.
• Provide input to SMEs for the improvement of processes and tools.
• Coordinate and hold training for internal teams on HR processes and labor law.
You will bring
• Strong interpersonal-, presentation, and communication skills. You are also service-minded, prestige less, and a team-player
• An analytical and problem-solving-oriented approach with a can-do attitude
• To be comfortable working in a high-speed performance-oriented and changeable organization and with multiple systems at once. You are comfortable working towards set performance targets
• To be organized and structured
• Experience working with Microsoft Office, specifically PowerPoint and Excel
• Excellent communication skills (both written and oral) in English
• Must know how to create Knowledgebase Solutions using any Knowledgebase platform
• Must have experience of handling queries via different communication channels
• Open to work in rotational/night shifts 24*7
• Exposure to HRMS & SuccessFactors
Key Qualifications:
• A bachelor's or master's degree in human resources, Business Administration, and/or related field is required. A Swedish labor law course is required
• App. 1-2 years' experience from having worked within HR, customer service, administration, or ideally within HR Delivery
Get Matched
Upload your resume and see jobs that match your skills and experienceMatch UnknownJob Insights
Based on previously hired candidates
Popular Skills of Previous Hires
Human ResourcesJob titles of previous hires
Officer Human Resources
Previous hires also worked at
Ventures Unlimited
Mahindra Satyam
Tata Consultancy Services
QNA Marcom
Other Similar Jobs
Manager - Global HR DirectGurgaon, Haryana, India
87 HR IM Specialist - GSSCGurgaon, Haryana, India
87 HR Manager - L&D GSSCGurgaon, Haryana, India
87 HR Payroll Apprentice FranceMassy Palaiseau, Île-de-France, France
87 HR HR ApprenticeMassy Palaiseau, Île-de-France, France
87 HR COE SF Ops Excellence & Compliance LeadTaguig, National Capital, Philippines
87 HR System ExpertTaguig, National Capital, Philippines
87 HR Assistant Manager Business AnalystGurgaon, Haryana, India
87 HR Project Finance AccountantGurgaon, Haryana, India
86 Finance Slide 1 of 3Recommended Articles for You
Slide 1 of 2What we offer you
Our culture
Built over a century of courageous decisions,
our core values of professionalism, respect,
perseverance and integrity shape everything
we do.
Learning and development
We believe in a growth mindset and that the future belongs to the learners. We offer the freedom and structure to evolve your skillsets, mindsets, and career.
Reward and recognition
We recognise that you should be paid in a fair way and be rewarded for the impact you create. We always aspire to recognize your impact
on our business success.
-
Officer - Global HR Direct
1 week ago
Gurgaon, Haryana, India Ericsson Full timeJob Description Join our Team About this Opportunity We are now looking for a 1st Level Operations professional. This job role is responsible for monitoring, coordination, support, management, and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level...
-
Manager - Global HR Direct
1 week ago
Gurgaon, Haryana, India Ericsson Full timeDescription:Join our Team:About this opportunity:Responsible for providing 1st line support to Ericsson employees on HR Global and local processes including ITM, SuccessFactors, OM, Dialog, CCM, Payroll, Benefits, etc.What you will do:Ensure overall delivery according to standard procedures across Market Area/Business Unit/Region.Quality assurance of team...
-
Accounts Officer
1 week ago
Gurgaon, Haryana, India Om Sai Global HR Service Full timeJob OverviewA challenging opportunity for a Female Accounts Officer at Om Sai Global HR Service in Gurgaon. Full-time role with competitive salary range. Join a team of 2-10 employees in a HR Consulting firm specializing in Recruitment and Training services.Roles and ResponsibilitiesManage accounts payable and receivable processesPrepare GST Data Monthly,...
-
Purchase Officer
1 week ago
Gurgaon, Haryana, India Om Sai Global HR Service Full timeJob OverviewFull-time Purchase Officer role at Om Sai Global HR Service in Gurgaon. Competitive salary range, small team of 2-10 employees.Roles and ResponsibilitiesSource and procure materials, products, and services needed by the company.Evaluate suppliers and negotiate contracts and prices for the best deals.Maintain accurate records of purchases, prices,...
-
Global HR Services Manager
1 month ago
Gurgaon, Haryana, India WTW Full timePerformance Objectives:Client: Oversee day-to-day GHRS operations, functions and duties ensuring adherence to service level standards and metrics. Ensure ServiceCentral resolutions based on assigned access and other HR systems-related support Lead and/or Participate in ad hoc projects pertains to Human Resources and/or office-wide issues Identify...
-
Global HR Services Manager
3 weeks ago
Gurgaon, Haryana, India WTW Full timePerformance Objectives:Client: Oversee day-to-day GHRS operations, functions and duties ensuring adherence to service level standards and metrics. Ensure ServiceCentral resolutions based on assigned access and other HR systems-related support Lead and/or Participate in ad hoc projects pertains to Human Resources and/or office-wide issues Identify...
-
HR Process Specialist
1 week ago
Gurgaon, Haryana, India Expedia Group Full timeHR Process Specialist At Expedia, we love helping people experience the world through travel. Our company is fueled by big ideas and our employees thrive in a high pace, high energy workplace bent on revolutionizing the travel industry. In this role, you will be a part of the newly formed Global HR Operations organization that is responsible for providing...
-
Executive Assistant To Executive Director
1 week ago
Gurgaon, Haryana, India Om Sai Global HR Service Full timeJob OverviewFull-time Executive Assistant role at Om Sai Global HR Service in Gurgaon. Competitive salary range. Join a team of 2-10 employees in the HR Consulting industry.Roles and ResponsibilitiesAct as the point of contact among executives, employees, clients and other external partners.Manage information flow in a timely and accurate manner.Manage...
-
Manager, Global Back Office
1 week ago
Gurgaon, Haryana, India Whirlpool Corporation Full timeYour responsibilities will include Ensure compliance with relevant data privacy and data protection policies and regulations. Strong business and HR operation acumen, including strong problem solving skills, critical thinking, and self-initiative Master's Degree is preferred in Human Resources, Business Administration, Operations Management or related field...
-
Line HR
1 week ago
Gurgaon, Haryana, India Aon Full timeAON IS IN THE BUSINESS OF BETTER DECISIONSAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed. GENERAL DESCRIPTION OF...
-
Regional HR Services Management Specialist
1 week ago
Gurgaon, Haryana, India Siemens Energy Full timeRegional HR Services Management Specialist About the Role Location India Haryana Gurugram Remote vs. Office Hybrid (Remote/Office) Company Siemens Energy Industrial Turbomachinery India Private Limited Organization Regional Hubs Business Unit Asia Pacific Full / Part time Full-time Experience Level Experienced Professional A Snapshot of Your Day ...
-
HR and Admin assistant manager
1 week ago
Gurgaon, Haryana, India SAKU Full timeCompany DescriptionSAKU, started in 2024, is a vertically integrated Direct-to-consumer (D2C) house of brand startup, with several brands in fashion (Men, Women and Kids wear) located in Gurugram. Our mission is to provide high-quality products and exceptional omni-channel retail customer experience at affordable prices.We're a customer and people first...
-
Manager Rewards HR
1 week ago
Gurgaon, Haryana, India adidas Full timePosition Overview:As the Rewards Program Manager at our company, your role is crucial in managing, implementing, and overseeing local and global Rewards tools, programs, and processes. You will work towards creating a seamless employee experience, ensuring competitive and gender-neutral pay for all employees, and ultimately creating meaningful moments within...
-
Design Manager
1 week ago
Gurgaon, Haryana, India Om Sai Global HR Service Full timeJob OverviewSenior Design Manager with 7 to 10 years of experience in Gurgaon, Full-Time employment at Om Sai Global HR Service. Join a leading HR Consulting company specializing in Recruitment, Training, and human capital development.Roles and ResponsibilitiesLead and manage the design team to deliver high-quality projectsDevelop innovative design...
-
HR Business Partner
1 week ago
Gurgaon, Haryana, India Milliman Full timePOSITION SUMMARY: The HR Business Partner (HRBP) will be an experienced human resource professional who works with organization's leadership to develop and direct an HR agenda that closely supports organizational goals, our culture by providing strategic and tactical HR services including but not limited employee relations, performance management,...
-
HR Operations
1 week ago
Gurgaon, Haryana, India NTT DATA Services Full timeAt NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally,...
-
HR Support
1 week ago
Gurgaon, Haryana, India Medtronic Full timeCareers that Change Lives A Day in the Life This role will provide project coordination support and partnership to an international team that works directly with managers and employees on Employee Relations issues and concerns, promoting a positive culture within the business, while minimizing risks and maintaining neutrality. The role will independently...
-
HR Specialist
1 week ago
Gurgaon, Haryana, India Pinkerton Full timeJob Summary: The Human Resource Specialist for APAC will support Pinkerton's APAC region by performing activities related to recruiting and traditional HR functions. Reporting to the HR Director- APAC, the ideal candidate will assist in managing the recruitment process and provide administrative assistance during the pre-onboarding and onboarding...
-
Purchasing Assistant
1 week ago
Gurgaon, Haryana, India Om Sai Global HR Service Full timeJob OverviewExciting opportunity to join Om Sai Global HR Service as a Purchasing Assistant in Gurgaon. Competitive salary range, full-time position, and opportunity to work in a dynamic HR Consulting company with 2-10 employees.Qualifications and SkillsProven experience as a Purchasing Assistant or relevant roleStrong knowledge of purchasing processes and...
-
Global Mobility Executive
1 week ago
Gurgaon, Haryana, India S&P Global Full timeThe Role - Global Mobility ExecutiveLocation - Gurugram, IndiaWhat's in it for you:This is a unique opportunity to join an ambitious People Experience team with a strong vision at a great time in the growth of S&P Global. At S&P Global the People Experience team sits at the heart of the People strategy and we are looking for a strong Global Mobility...