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Inbound calling
2 weeks ago
- Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Upsell other products wherever possible.
- Ensure you follow the customer service script provided by the company for uniformity.
- Also, be well-read on company policies and the website for FAQs or policy related answers.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets, and customer queries.
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Gurgaon, Haryana, India HyreFox Consultants Full time: Inbound process to handle around 100+ calls in a day.Education - Any GraduateExperience:Minimum 1 year' experience (Experience in Voice Customer service is added advantage)Shifts:US Shift with 2 rotaional offJob Location:Gurugram Badshahpur (WFO)Job Descriptionn this role, The Disputes Support Analyst will be responsible for providing a world-class...
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Inbound Sales Executive
2 weeks ago
Gurgaon, Haryana, India Navarna Bharat Pvt Ltd Full timePosition : Inbound Sales ExecutiveVoice/Non-Voice :Voice Department:Sales Shift Type: 9 hrs Fixed Shifts: Night Shifts Weekends Off : Rotational Offs Work Description: Responsible for taking Inbound calls from Customers to sell the product and services Key Skills: 1. Should have good convincing power 2. Would be required to handle Customer Grievance 3....
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Inbound Sales Representative
2 weeks ago
Gurgaon, Haryana, India Vats Consultancy Full timeJob Profile : Telus Inbound SalesWork From OfficeGraduate or postgraduate can apply.Must have experience in telesales from 12 to 36 months.Up selling campaign through voice calls and should have good communication skills.Should be comfortable with rotational shift. 6 PM to 10 AM( any shift of 10 hours between this time frame)It is 5 days working job.Job...
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Call Agent
2 weeks ago
Gurgaon, Haryana, India Florida Flyers Flight Academy, Inc. Full timeAbout the Call Center Representative Position:We're seeking a personable, customer service oriented individual to join our team as a Call Center Representative. As the primary link between our company and both current and potential clients, you'll be responsible for providing top-notch assistance to those reaching out to us over the phone.In addition to...
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Call center Executive
1 month ago
Gurgaon, Haryana, India timesjobs Full timeJob Description: Inbound Customer Service / Upselling.Interface with customers via inbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and providing best in industry customer service.Roles & Responsibilities:-o Greet customers in a courteous, friendly, and professional manner using agreed upon...
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Call center Executive
4 weeks ago
Gurgaon, Haryana, India timesjobs Full timeJob Description: Inbound Customer Service / Upselling.Interface with customers via inbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and providing best in industry customer service.Roles & Responsibilities:-o Greet customers in a courteous, friendly, and professional manner using agreed upon...
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Inbound Sales Executive
2 weeks ago
Gurgaon, Haryana, India Smart movess Full timeGURGAON Position : Inbound Sales Executive Voice/Non-Voice : Voice Department:Sales Shift Type: 9 hrs Fixed Shifts: Night Shifts, cabs yes Weekends Off : Rotational Offs No of Openings: 25 Work Description: Responsible for taking Inbound calls from Customers to sell the product and servicesKey Skills:1. Should have good convincing power 2. Would be required...
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Call Center Executive
2 weeks ago
Gurgaon, Haryana, India Polyvalent Digital Services Full timeCalling Executive/Call Cetre ExecutiveJob Describution:Handle many inbound and outbound calls to customers and clients. Identify the needs of customers, resolve issues, and provide solutions.Job Types: Regular / Permanent, FresherSalary: ₹9, ₹20,000.00 per monthBenefits: Health insuranceSchedule: Day shiftAbility to commute/relocate:- dlf corporate...
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Inbound Customer Service Representative
2 weeks ago
Gurgaon, Haryana, India JindalX Full timeabout the company:Founded in 1999, JindalX, part of the $30 billion OP Jindal Group, is a global business outsourcing companydelivering exceptional customer experience (CX) solutions for businesses worldwide. We're the dreamers, creators, and innovators with a vision to help our partners and people achieve exponential outcomes. We embrace the power of...
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Country Call Center Operator
2 weeks ago
Gurgaon, Haryana, India Amplifon Full timeCountry Call Center Operator Gurgaon, Haryana, India Position & Grade CRE (English & Hindi (Mandatory) + Any South Language ) Experience Required At least 2 years + with 1 year minimum in Outbound Location Gurgaon Reporting to Team Leader Job Purpose: Calling fresh leads & follow up clients and make sure the desired number of visits of the...
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Country Call Center Operator
2 weeks ago
Gurgaon, Haryana, India Amplifon Group Full timePosition & Grade CRE (English & Hindi (mandatory) + Any South Language ) Experience Required At least 2 years + with 1 year minimum in Outbound Location Gurgaon Reporting to Team LeaderJob Purpose:Calling fresh leads & follow up clients and make sure the desired number of visits of the client to our clinic with complete coordination with clinical or field...
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Gurgaon, Haryana, India Redington Limited Full timeKey Purpose for the JobDemand Generation Executive is responsible for generating sales leads through inbound communication like calls, WhatsApp messages, emails, form fills and through outbound communication like cold calls. Leads are managed through a CRM software and relevant reports have to be generatedKey Responsibilities Generate leads through...
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India Call Center Manager
2 weeks ago
Gurgaon, Haryana, India Amplifon Full timeMain Responsibilities Operations (%): Define and implement Call Center operating model guidelines (processes and procedures, metrics, goals, independently of in-house or outsourced Call Center) Define Call Center strategy (Technical settings, Dialing model, Smart Scripting) Manage the daily running of the call center, including effective resource...
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Process Associate Inbound
1 month ago
Gurgaon, Haryana, India timesjobs Full timeGeneral Description The job role demands to answer customer calls and provide the best of customer service. The candidate is expected to meet the quality standards to provide world-class service.Key Responsibilities & Accountabilities Job Description [Mandatory] Handle incoming calls and maintain the agreed SLAs.Resolve concern by clarifying the customers...
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Process Associate Inbound
4 weeks ago
Gurgaon, Haryana, India timesjobs Full timeGeneral Description The job role demands to answer customer calls and provide the best of customer service. The candidate is expected to meet the quality standards to provide world-class service.Key Responsibilities & Accountabilities Job Description [Mandatory] Handle incoming calls and maintain the agreed SLAs.Resolve concern by clarifying the customers...
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Sales Executive
2 weeks ago
Gurgaon, Haryana, India Wrixty Services Full timeGurugramWe are looking for 500 Sales Executive/Inside sales Posts in Gurugram / Gurgaon, Haryana,Telesales Executive,Telecaller,BPO Executive,B2B Sales Executive,Cold Calling,Inbound Process, with deep knowledge in Telesales Executive,Telecaller,BPO Executive,B2B Sales Executive,Cold Calling,Inbound Process and Required Educational Qualification is : Higher...
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Sales Executive/ Inside Sales
2 weeks ago
Gurgaon, Haryana, India Wrixty Services Full timeGurugramJob Openings for 500 Sales executive/Inside sales Jobs for Freshers in Gurugram / Gurgaon, Haryana,Sales,Telesales,BPO Executive,Inbound,Cold Calling,B2B Sales Executive, having Educational qualification of : Higher Secondary, Diploma, B.A with Good knowledge in Sales,Telesales,BPO Executive,Inbound,Cold Calling,B2B Sales Executive etc. Experience...
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Sales Executive
2 weeks ago
Gurgaon, Haryana, India Wrixty Services Full timeGurugramWe are looking for 100 Sales Executive Posts in ,Inside Sales Executive,Inbound Process,Sales Executive,Outbound Voice,Cross selling,Online sales,outbound calling,BPO Telecaller,Telesales,Tele Sales Executive, with deep knowledge in Sales Consulting, Inside Sales Executive,Inbound Process,Sales Executive,Outbound Voice,Cross selling,Online...
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Customer Support Inbound
2 weeks ago
Gurgaon, Haryana, India Balaji Enterprise and Human Resources Full timeResponsibilities Monitor all incoming calls from customers for all inquiries on orders for various products. Assist various departments to facilitate sales of all products in company portfolio. Analyze all customer issues and assist to resolve all within required timeframe. Coordinate with customers and ensure appropriate questioning to identify issues....
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Call Center Quality Analyst I
2 months ago
Gurgaon, Haryana, India FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0%Job DescriptionAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our...