Customer Experience Ninja

Gabit is an integrated health and wellness platform with a mission to enable everyone to live healthier and longer. Our philosophy is rooted in the interconnectedness of health, offering science-backed solutions leveraging the key pillars of health and wellness – nutrition, fitness, sleep, mental wellness, and skincare.We offer personalised nutrition and...

Gabit is an integrated health and wellness platform with a mission to enable everyone to live healthier and longer. Our philosophy is rooted in the interconnectedness of health, offering science-backed solutions leveraging the key pillars of health and wellness – nutrition, fitness, sleep, mental wellness, and skincare.We offer personalised nutrition and...

Do you have a passion for delivering exceptional customer experiences and ensuring operational excellence? If so, we have an exciting opportunity for you to join our Customer Experience Team in Dining Out as an Associate or a Senior Associate.You start at ground zero to gain an understanding of our customers' sentiments and challenges. You will be the...

We are on the hunt for our next Customer Service Champion!As part of the Zomato Associate Accelerator Program (ZAAP), you will join a group of passionate peers to address the pressing needs and concerns of our online ordering customers and elevate the standard of Zomato's customer service.Here, you're not just an Associate; you are on the path to leadership....

Designation: Customer Care Specialist (US process)Job Location Gurugram, Work from Office mode onlyRoles and Responsibilities of a Customer Care Specialist · Customer Service through calls· Ensure timely and accurate service delivery at defined productivity levels· Build client & domain knowledge to be able to deliver a resolution on the first...

Gabit is an integrated health and wellness platform with a mission to enable everyone to live healthier and longer. Gabit’s philosophy is rooted in the interconnectedness of health, offering science backed solutions leveraging the key pillars of health and wellness – nutrition, fitness, sleep, mental wellness and skincare. It offers personalised...

Gabit is an integrated health and wellness platform with a mission to enable everyone to live healthier and longer. Our philosophy is rooted in the interconnectedness of health, offering science-backed solutions leveraging the key pillars of health and wellness – nutrition, fitness, sleep, mental wellness, and skincare.We offer personalised nutrition and...

At X.Arterian, we are expanding our design teams across all verticals (UX, UI, Research) to deliver products that align with our customers' needs and drive innovation on their behalf. If you're passionate about transforming complex technical and financial challenges into user-friendly solutions, you'll thrive at X.Arterian.Responsibilities:We are seeking...

We are currently hiring for " Customer Success Tech Support" role with a leading B2B SAAS startup based out in GurgaonJob Responsibilities:You will set up customers for immediate success by facilitating the implementation process and educating them on the product, helping solve their technical concerns, and ensuring smooth activation of the product and...

Role & responsibilitiesJOB RESPONSIBILITIES:Responsible to manage headcount of 80-120 FTE's and counterparts Ensure team meets and exceed Stipulated Timelines and Service level Agreements. Quality/AHT/Sales/CSAT Metrics Ensure timely download of process updates/product guidelines. Manage Attrition and plan career mapping for agents. Manage daily activities...

Role & responsibilitiesJOB RESPONSIBILITIES:Responsible to manage headcount of FTE's and counterparts Ensure team meets and exceed Stipulated Timelines and Service level Agreements. Quality/AHT/Sales/CSAT Metrics Ensure timely download of process updates/product guidelines. Manage Attrition and plan career mapping for agents. Manage daily activities for the...

Role & responsibilitiesJOB RESPONSIBILITIES:Responsible to manage headcount of 80-120 FTE's and counterparts Ensure team meets and exceed Stipulated Timelines and Service level Agreements. Quality/AHT/Sales/CSAT Metrics Ensure timely download of process updates/product guidelines. Manage Attrition and plan career mapping for agents. Manage daily activities...

Role & responsibilitiesJOB RESPONSIBILITIES:Responsible to manage headcount of FTE's and counterparts Ensure team meets and exceed Stipulated Timelines and Service level Agreements. Quality/AHT/Sales/CSAT Metrics Ensure timely download of process updates/product guidelines. Manage Attrition and plan career mapping for agents. Manage daily activities for the...

Job descriptionJob Title: Customer Success ExecutiveExperience: 1yearsLocation: Gurgaon, HaryanaKey Skills: 1) Customer Experience Executive.2) B2C3) Customer Retention.4) Customer Success.5) Renewals.The job description of a Customer Experience Manager typically involves overseeing and enhancing the overall experience that customers have with a company's...

Job descriptionJob Title: Customer Success ExecutiveExperience: 0-6 MonthLocation: Gurgaon, HaryanaKey Skills: 1) Customer Experience Executive.2) B2C3) Customer Retention.4) Customer Success.5) Renewals.The job description of a Customer success executive typically involves overseeing and enhancing the overall experience that customers have with a company's...

Job Title:Customer Success ExecutiveExperience: 0-6 MonthsLocation: Gurgaon, HaryanaKey Skills:Customer Experience ExecutiveB2CCustomer RetentionCustomer SuccessRenewalsThe role of a Customer Success Executive involves overseeing and improving the overall customer experience with a company's products or services.Here is an overview of their...

What You'll DoProvide world-class customer service to both internal and external clients in all interactions, striving to exceed client expectations.Solve customer problems over emails and phone calls.Take ownership of customers issues and follow problems through to resolution within the SLA defined.Drive higher NPS through quality and timely resolution of...

Hiring for a Onboarding Manager for a growing B2B Saas company in to subscription management app business. Its a Pre seed funded and profitable business company.Looking people form B2B sass experience only and should be comfortable for working from office and US shiftsJob Location Gurgaon5 Days working from office and US shiftsTeam size 3-4 People...

We are lookingfor a Dynamic Customer SupportManager for our Asia markets. This roles requires dedicated individuals to take the necessary initiative to make an impact.Roles and ResponsibilitiesManaging the customer supportdepartment's day-to-day functions.Improve customer service experience, create engaged customers, and facilitate organicgrowth.Develop...

Responsibilities:Primary responsibility to for ensuring and influencing the vendor/team to deliver a premier customer experience for all customer contacts and meet all KPIs. Will ensure delivery of exceptional customer service, resolve escalated issues and provide guidance and support to team .. U will manage both inbound and outbound set...