Manager - Customer Retention

Position Manager Customer Retention No. of Positions 3 Department Customer Retention Team Function Operations Reporting to Head Customer Retention Band 4/4A Location Kolkata/Mumbai Last date of submission

Job Responsibilities Client Communication: • Serve as the main point of contact for assigned clients, maintaining regular and proactive communication. • Update clients on the status of their advertising campaigns, ensuring they are well-informed about progress, performance, and any adjustments made. • Act as a bridge between clients and internal teams,...

Play a pivotal execution role in setting up & commissioning of Process Engineering Lab, training of manpower to achieve the results right first time. Understand the requirement of Internal and External stakeholders and develop the process and procedures from Standardization & technical cell purview as per the established Integrated management system...

Key Responsibilities : Processing of New Business Queries Discrepancy Management – FOP's WIP Management Handling Field Ops Queries & Complaints Processing of cheques / cash / credit card Poll Coll clearance Petty Cash Management Vendor Management Statutory and Facility Management Agency Contract – Existing agents Adherence to all...

Department :Customer Support & Customer SuccessLocation : Kolkata, West Bengal (On site)**Job SummaryWe are looking for an Customer Onboarding & Customer Success - Executive who will be responsible for smooth implementation & onboarding of SuperProcure software in new accounts. The person will also be responsible for existing customer retention and success...

Urgent hiring for DM and RM In CAT Axis Channel for Life Insurance companyCTC Up to 5 LPALocations: Mumbai Raipur Jamshedpur Lucknow Kanpur Barielly Kolkata Rajkot DurgKEY RESPONSIBILITIESService through relationship management Establishing and strengthening relationship with the allocated customer base. Ensure retention of his/her allocated Book of...

Position Title: Key Accounts ManagerDepartment: Sales and Customer RelationsNo of Positions 1 - KolkataReports to: Head of SalesAbout CustivCustiv is a dynamic startup poised to redefine the manufacturing landscape. We're revolutionizing the industry with our cutting-edge Digital Contract Manufacturing platform, offering end-to-end solutions for custom...

Urgent hiring for DM and RM In CAT Axis Channel for Life Insurance companyCTC Up to 5 LPALocations: Mumbai Raipur Jamshedpur Lucknow Kanpur Barielly Kolkata Rajkot DurgKEY RESPONSIBILITIES Service through relationship managementEstablishing and strengthening relationship with the allocated customer base.Ensure retention of his/her allocated Book of Relations...

Position Title: Key Accounts ManagerDepartment: Sales and Customer RelationsNo of Positions 1 -KolkataReports to: Head of SalesAbout CustivCustiv is a dynamic startup poised to redefine the manufacturing landscape. We're revolutionizing the industry with our cutting-edge Digital Contract Manufacturing platform, offering end-to-end solutions for custom...

Role Responsibilities Acquiring, growing and deepening Priority Banking customer relationships through effective relationship management Focus on the analysis and satisfaction of Priority Customers' financial as well as investment needs and objectives. To provide the face of the Bank to the highest net worth customers of the Bank. Relationship...

SME Customer Service SupportJob Req ID:26523Posting Date:21 Nov 2023Function:BT contact centresLocation:DLF IT Park,Phase II, IIF/1, Kolkata, IndiaSalary:within budgetWhy this job mattersThe Customer Service Coach assists in the development of customer advisors through coaching programmes and assists in delivering customer value and success to achieve the...

Job Description Job Title – Customer Service Executive Place of work - Mumbai Business Unit - Retail Banking Function - Customer Experience Job Purpose: The role bearer will help the company to enable customers, partners and other stakeholders address their needs for query resolution and also help as brand ambassadors for the company. ...

We at Jio are hiring for Jio Centre Manager - West BengalKey requirements areGraduation and Post-Graduation, MBA preferredExperience of 10-14 years (Min 7 years in Telecom)Job DescriptionResponsible to ensure sales and customer acquisition targetsOptimize cost and productivity of Jio CentreEnsure seamless operation and administration of Jio CentreEnsure...

The ideal candidate will be responsible for end-to-end telecom & connectivity needs of a set of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment Accounts. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and new product solutions.Deliverables Build strategic relationship with key decision makers in the...

Work closely with senior stakeholders To work with one the India's leading Retail organization About Our Client Our Client is one of the leading retail organisation in Apparel Industry in India, headquartered in Kolkata. Job Description Define the CRM, CDP & Loyalty strategy basis business objectives, and roll it out with focus on customer...

RESPONSIBILITIES RELATIONSHIP MANAGEMENT Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Manage the portfolio to de-risk against attrition and achieve stability of book. ...

Job Description Serve as the primary point of contact for assigned school clients, building and maintaining strong relationships. Understand customer requirements, objectives, and challenges to proactively address their needs. Onboard new customers efficiently, ensuring a smooth transition onto our ERP platform. Conduct regular check-ins with customers to...

Job Description JOB ROLE:Profitability Management - Maintaining & optimizing profitability for the branchTarget setting & management – Monitoring branch targets in numbers & volumesPortfolio quality management - through superior underwriting, working closely with collectionsCost management – managing all branch operating costs including cost of...

Job Description:Manage the existing mapped partners relationship in terms of sales & servicingMeet the net revenue retention targets from partners and self-sourced businessTo achieve desired level of partner activation from the mapped baseTo keep track on partner payments and resolve partner queries / complaints prompt without any delayTo ensure proper &...

Job Description: Manage the existing mapped partners relationship in terms of sales & servicing Meet the net revenue retention targets from partners and self-sourced business To achieve desired level of partner activation from the mapped base To keep track on partner payments and resolve partner queries / complaints prompt without any delay To...