Immediate Start Key Account Manager-Kolkata

1 week ago


Kolkata, West Bengal, India Airtel Business Full time

The ideal candidate will be responsible for end-to-end telecom & connectivity needs of a set of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment Accounts.

Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and new product solutions.

Deliverables

  • Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOs
  • Driving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention of the existing revenue
  • Augment solution selling, and drive new product penetration in emerging markets
  • Co-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.
  • Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn control

Major Challenges:

  • To work in alignment with processes on Data and Voice
  • To work on retention of existing revenue as well and grow new products.
  • Account Penetration & Product Penetration

Key Competencies:

  • Commercial Acumen
  • New Age Consultative Selling
  • Customer Service Orientation
  • Key Account Planning & Management
  • Executive Presence – ability to handle CXO discussions
  • Enterprise/ Carrier Product Knowledge
  • Negotiation skills
  • Ability to devise creative ideas to attract the target customer's attention
  • Regular Follow –up
Educational Level

Must have:

  • MBA or equivalent

Preferred:

  • B. Tech. + MBA
Working Experience

Preferred:

  • B2B Sales Experience in Telecom/ Technology domain

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