Engineer - Pre Sales
2 weeks ago
Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems.
Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.
The Role
The Technical Pre-Sales Engineer supports sales productivity and closure of deals by securing the technical close in complex solutions.
The incumbent collaborates with the Sales and Technical Service to ensure proposed deals include technical solutions that accurately address customer needs and are appropriately supported by key customer technical decision-makers.
What you will do:
To provide the appropriate solution to the customers that facilitates the first time-right installation, including correct pre-installation and handover data.
Application validation.Perform feasibility studies for potential applications, demonstrations, and sampling.
Responsibility for actively managing customer projects and delivering against customer timeframes
Perform and assist where needed on pre-installation visits
Conduct training, both internal and external. Externally for customers where needed and internally to develop a program of product knowledge for sales and technical.
Facilitate the launch of new products and applications and provide analysis of these new applications.
Partnering with the sales teams on mammoth projects.
Provide coaching and professional development to team-member, sales colleagues to enhance their product knowledge, technical acumen, and technical sales skills.
Opportunistically pursue additional business development opportunities within the customer firms. Collaborates with sales to ensure these opportunities are effectively covered and advanced.Monitors customer support for technical solutions proposed throughout the sales process and alerts the sales and account teams of potential risks in deal closure.
What you need to have:
Strong technical knowledge and skills in the Companys products and services.
Strong application knowledge in production workplaces in Food and beverages, Chem, Pharma, etc.
Ability to demonstrate logical thinking process to troubleshoot and leverage materials and internal resources to resolve situations.
Strong organizational skills and ability to set priorities and manage time effectively.
Experienced level of customer relationship management skills.
Strong communication, analytical, critical thinking, and problem-solving skills.
Customer-oriented, personable, and a team player.
Degree in Engineering (Electrical/Electronics/Instrumentation or any).
Minimum 5 years of Service experience with application engineer or consulting role in a technology-based company with complex B2C interactions.
Youll only be the right candidate if you are aligned with our values and culture:Collaborative entrepreneurial spirit
Winning through customers
High ethical standards, openness and trust
Expectations for results
Respect and value people
If you believe you match our values and have the experience were looking for, then apply We cant wait to hear from you
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic information.
Work Arrangement :
Onsite
Salary Range :
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