Zonal EBO Operations Executive

2 weeks ago

Bengaluru, Karnataka, India Beardo Full time

As a Zonal EBO Operations Executive, you will be responsible for overseeing the day-to-day operations of our kiosk locations, ensuring smooth functioning, achieving sales targets, and providing exceptional customer service. Your role will involve managing a team of Beauty Advisors, maintaining stock and inventory levels, expanding our EBO (Exclusive Brand Outlet) presence, and fostering strong relationships with franchisees, investors, and partners.

Key Responsibilities:

1. Team Management: Lead and motivate a team of Beauty Advisors to achieve sales targets, provide excellent customer service, and uphold brand standards.

2. EBO Expansions: Identify opportunities for opening new Exclusive Brand Outlets and coordinate with relevant stakeholders to execute expansion plans.

3. Stock and Inventory Management: Oversee stock levels, ensure timely replenishment, and minimize stock losses through effective inventory management practices.

4. Setting Targets and Objectives: Develop and implement sales targets, performance goals, and operational objectives for the kiosk locations in alignment with overall business objectives.

5. Team Building: Foster a positive work environment conducive to teamwork, collaboration, and personal development among team members.

6. Replacement Hiring of Beauty Advisors: Conduct recruitment activities to fill vacant Beauty Advisor positions, ensuring the selection of qualified candidates who fit the brand culture.

7. Performance Analysis: Regularly evaluate the performance of kiosk locations and Beauty Advisors, analyze sales data, and implement corrective measures as needed to drive improvement.

8. Franchisee, Investor, and Partner Relations: Cultivate strong relationships with franchisees, investors, and business partners, addressing their concerns, providing support, and ensuring alignment with the company's vision.

Requirements:

Bachelor's degree in Business Administration, Marketing, or related field.

Proven experience in retail management, preferably in the beauty industry.

Strong leadership and team management skills with the ability to inspire and motivate others.

Excellent communication and interpersonal skills for building relationships with stakeholders.

Sound analytical abilities for performance analysis and decision-making.

Demonstrated proficiency in stock and inventory management.

Ability to work under pressure and adapt to changing circumstances in a fast-paced environment.

Prior experience in franchise management or partnership development is desirable.

Willingness to travel as needed to oversee kiosk locations and engage with stakeholders.

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