Manager, Business Services

2 weeks ago


Thāne, Maharashtra, India Avient Full time

Job Summary

  • Seeking an experienced leader with a deep understanding of Record to Report and Data to Insight processes (RtR and DtI).
  • Responsible for managing the RtR and DtI department, ensuring efficient processes and workload distribution.
  • Key role in expanding the strategic scope of the domain, making decisions and building trust with stakeholders.
  • Experience in matrix structures and data-driven decision-making is valued.

Essential Functions

  • Manage operational and business objectives, focusing on timely and accurate processing of transactions.
  • Represent Global Business Service in meetings, collaborating with stakeholders and ensuring project deliverables meet high standards.
  • Support strategy development for the Record to Report domain, recruit and onboard team members, and enhance collaboration within matrix teams.
  • Proactively contribute to the scale-up of Global Business Services and drive process improvements.
  • Facilitate technology enablement, develop the reporting team, and ensure employee motivation and retention.

QUALIFICATIONS:

Education and Experience

  • 5+ years of experience in people management in GBS/SSC/BPO.
  • Proficiency in Record to Report and Data to Insight domains and experience with SAP and other ERP systems.
  • Strong knowledge of process standardization, digitalization, and Lean principles.
  • Fluency in English is required.

Additional Qualifications

  • Must possess high business acumen and be a proactive, stress-resistant leader with exceptional communication skills.
  • Focused on developing team members and promoting their growth.

Competencies

  • Avient focuses on Core Competencies to drive behavior for individual and career development.

Physical Demands

  • Vacancy located in Vashere, India.

Avient Corporation is an equal opportunity employer with a policy of non-discrimination.



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