![Manoj Ornaments Pvt. Ltd](https://media.trabajo.org/img/noimg.jpg)
Customer Relations
2 weeks ago
Ensuring your existing clients are satisfied through after-sales service.
Always ask them for feedback.
Servicing the client after receiving the order till the time of collection of payment.
When delivered ready, confirm to the customer that we are sending a parcel.
Confirmation of Delivery with client next day of parcel sent.
Take feedback about goods delivered like delivery done as per order and finish is Good.
After receiving the payment send thanks msg.
Resolve the queries and questions of all the clients.
Give or support the clients about company products or
services.
Acting as a point of contact for complaints and escalating issues to
the concern.
Understand client queries and solve them in any manner
Connect with old clients
Key skills for Client Relationship Management:
Polite disposition.
Ability of rigorous follow up.
The ability to communicate confidently - both through speaking and
writing - with colleagues and clients.
Ability to understand the circumstances and act accordingly.
Proactive.
Thorough knowledge of products/services.
Always available on calls.
Job Types:
Full-time, Permanent
Salary:
From ₹12,500.00 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Experience:
- total work: 1 year (preferred)
Ability to Commute:
- Vile Parle, Mumbai, Maharashtra (required)
Work Location:
In person
Speak with the employer
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