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Telesales Representative
4 months ago
auto dialling out bound sales calls (cold calling on secondary data via diallers) on a rotating basis; operating telephone equipment, automatic dialling systems, and other telecommunications technologies
(calling data will be provided by us)
Influences customers to buy or retain product or service by following a prepared script to give product reference information
Documents transactions by completing forms, disposition and record logs
Maintains database by entering, verifying, and backing up data
Maintains operations by following policies and procedures; reporting needed changes
Maintains quality service by following organization standards
Contributes to team effort by accomplishing related results as needed
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales targets
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English Compulsory (fluent English speaking)
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
- Excellent growth opportunity (performers will be promoted and rewarded)_
Responsibilities
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company's reputation
Go the "extra mile" to meet sales targets and facilitate future sales
Keep records of calls and sales and note useful information
Requirements:
Proven experience as telesales representative - Min 3 years in out bound calling
Proven track record of successfully meeting sales target over the phone
Ability to learn about products and services and describe/explain them to prospects
Salary:
Up to ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- total work: 2 years (preferred)
- Sales: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Work Location:
In person
